OrangeCouch

A cynically sarcastic solipsist.

[OrangeCouch @OrangeCouch]

@AmazonHelp Fix your packing algorithm already! I've been getting damaged cat food for years. You always replace it. I would prefer you just get it right the first time. Putting more than 50 lbs of stuff in one box makes NO sense!

[OrangeCouch @OrangeCouch]

@AmazonHelp my monthly delivery and you stuff everything one box. See the problem? Now I've got cat food leaking on things and have to call to get a replacement. It would be so much easier, and cheaper for you, if you'd pack the three cases (72 cans) of cat food in its own box!!

[OrangeCouch @OrangeCouch]

1 hour on phone with @Citi - trying to rollover a small balance IRA from ~2002. They sent a 13 page pdf (that I can snail-mail) that starts with 'don't use this form to rollover an ira'. Other option: visit a branch (300mi r/t)
Achieved nothing. Still can't get my money.

[OrangeCouch @OrangeCouch]

Don't use @Teleflora - placed an order for Valentine's day on Jan 17. Charged on Feb 1. The flowers did not show up. No call and no communication other than "your flowers have been delivered or are about to be" even at 11:45 pm last night. I plan ahead and get screwed. Typical.

[OrangeCouch @OrangeCouch]

@UNTUCKit I bought two shirts 12 days ago. Since then, I've used the unsubscribed link in every single email you've sent. All THIRTEEN of them. Got another today... Overzealous in your marketing much? Loved the shirts, but not coming back because you won't leave me alone!

[OrangeCouch @OrangeCouch]

@Citi complete fail at customer service. You have called me multiple times over the last week and when I call in with the CID number you leave as a reference, no one knows what that is. Five reps over three days. And yet you keep calling. How do I make the calls stop?!!!

[OrangeCouch @OrangeCouch]

@AmericanAir Not sure if this one made it before I lost internet, but the point was that this wall is on the way... Here's the pic:

[OrangeCouch @OrangeCouch]

@AmericanAir Not so happy on this flight. Paid extra for seat 10A and it is the narrowest seat on the plane. Great leg room, but my shoulders don't fit. And no window and no recline. Why is this an upgrade? AAL 1102 CUN to MIA.

[OrangeCouch @OrangeCouch]

@AmericanAir Yes, I understand main cab extra. I don't need a window. But seat 10A is 6 inches narrower than 10B. The seat is too narrow because the wall of the plane comes in six more inches here. Leg room is extra, but if I was in row 30, I would have more hip and shoulder room.

[OrangeCouch @OrangeCouch]

@AmericanAir This is the wall.

[OrangeCouch @OrangeCouch]

@AmericanAir please let Morgan know she is awesome! AAL2422 MIA to CUN 17 Jan. Asked her her name on the way off the plane and she said 'don't know if that's good or bad'. All good!! She and others like her are AA rock stars. Thanks, Morgan!! And thanks AA!

[OrangeCouch @OrangeCouch]

@Xfinity I've called three times to talk to an agent. Your app told me it hit a problem and to call. I call and you send me a chat text. I text and it tells me that I need to call. How to I actually speak to someone. I've been going in circles for over an hour now....

[OrangeCouch @OrangeCouch]

@Xfinity the app tells me to call. I call and I get sent a link to chat. The chat eventually tells me to call. How can I talk to someone? I've been trying for about an hour and I can't even get an actual human to reply to anything!!!

[OrangeCouch @OrangeCouch]

@AmazonHelp This isn't about a refund or whatever ... The problem is that you promise next day delivery then, literally, 21 hours later, you finally say that 'next day' won't happen. So I call, a quarter hour passes, someone finally apologizes, and I'm offered a refund. Fix the logistics!!!

[OrangeCouch @OrangeCouch]

@AmazonHelp One item. Guaranteed next day. Ordered 6:30am yesterday. It's 8:15pm. $10.00. After 15 minutes not yet solved (refund would be fine-not mentioned). Transferred twice. SMH.

[OrangeCouch @OrangeCouch]

This isn't about a refund or whatever ... The problem is that you promise next day delivery then, literally, 21 hours later, you finally say that 'next day' won't happen. So I call, a quarter hour passes, someone finally apologizes, and I'm offered a refund. Fix the logistics!!!

[OrangeCouch @OrangeCouch]

@JetBlue Off to a bad start. Wife paid for priority security and there was no such line (BOS). Just sat in my seat and it's broken and won't recline. It's been a while, but this is disappointing and is going to cause me to look elsewhere for my next flight...

[OrangeCouch @OrangeCouch]

Ordered Friday. Promised for Tuesday. Sunday got an email saying it'd be early and arrive Monday. Today is Wednesday @AmazonHelp Just got email saying it would be here Thursday by 5. Kinda depends on where it goes next I guess...

[OrangeCouch @OrangeCouch]

@AmazonHelp as expected - I called and you told me not to worry, stuff was on the way... But it's still not here... Of the FIVE items expected yesterday, two were delivered. One came today. Two more remain "not yet shipped". Again I ask, how much lead time do you need?

[OrangeCouch @OrangeCouch]

. @AmazonHelp I can't for the life of me understand why every month, my subscribe and save items are late. Usually by one or two days. You have been delivering these things monthly for six years. What kind of lead time do you need to ship on time?