Our Taap

Our Taap—‘Today and Always Pure’—is more than a name. It’s a bold statement of our unwavering commitment to cleaner water and a healthier planet, today,

[Our Taap @OurTAAP]

Virgin Pure is now known as ‘our taap’ – which stands for ‘today and always pure’.  It’s our promise to you and your family, and our shared commitment to our world of tomorrow.  Join us at https://t.co/ESM49GGIDs

[Our Taap @OurTAAP]

@nathandrossiter Hi Nathan,

Thank you for your reply, and we're genuinely sorry to hear this. 💙

We completely understand your frustration. If you would allow us to at least review your case, you may DM us your details.

[Our Taap @OurTAAP]

Virgin Pure is now known as ‘our taap’ – which stands for ‘today and always pure’.  It’s our promise to you and your family, and our shared commitment to our world of tomorrow.  Join us at https://t.co/ESM49GGIDs

[Our Taap @OurTAAP]

@omolewole Hi there,

If you're on a 12-month subscription, you'll typically be contacted towards the end of your agreement with the options available to you.

Many customers choose to continue on a renewed plan so they can keep enjoying filtered water, ongoing support.💧

[Our Taap @OurTAAP]

@redz_k Hi! Sorry for the inconvenience this has caused you. Same link given, you may try to click the 'visit our blog' then 'help and support' and 'contact us'.

[Our Taap @OurTAAP]

@redz_k We're sorry to hear that. Alternatively, you can also send us an email and we are also now available via What's app. Kindly check on this link on the ways you can reach us. https://t.co/sKnK6FsiTH

[Our Taap @OurTAAP]

@Tediousoldfool1 Hi! You may reach us here https://t.co/sKnK6FsiTH to assist you further.

[Our Taap @OurTAAP]

@SglSimon @VirginPure We’re so glad to hear that! Thank you, Simon – it really makes our day!

[Our Taap @OurTAAP]

@KevlarBrock Hello. Kindly DM us your account information so we can send you one

[Our Taap @OurTAAP]

@I_am_Phil_Smith Hi Phil, please see your Inbox for the response

[Our Taap @OurTAAP]

@beatfreakman Thanks for letting us know about the issue with the video guide. Our team is now looking into it. For the meantime, if you need help with anything specific please don't hesitate to reach out would be happy to guide you through it.

[Our Taap @OurTAAP]

@AngeloAugugliar Thanks for sharing your thoughts! We're always looking at ways to improve our products and services to give our customers the best experience. While we can't confirm anything specific right now, we'd love for you to stay tuned and check our website for the latest updates.

[Our Taap @OurTAAP]

@VickiCowley73 Please send us a direct message (DM) with your contact details or reach out to us via email to: [email protected] so we can assist you further while protecting your privacy. We’re here to help and look forward to resolving this for you!

[Our Taap @OurTAAP]

@KevlarBrock Please send us a direct message (DM) with your contact details or reach out to us via email to: [email protected] or call us at so we can assist you further while protecting your privacy. We’re here to help and look forward to resolving this for you!

[Our Taap @OurTAAP]

@I_am_Phil_Smith Hi, Phil. Thank you for bringing this to our attention - I've just sent you a direct message asking for some more information so I can pull up your account details to help you with this.