@verynetwork I always made my payments on time today I tried to make a order but it wouldn’t go through I spoke to customer service and was told I had to pay late fee and my account has been frozen I only made a payment on the 19/08/26. I don’t understand what happening 😡
@ThePerfumeShop really disappointed with the service unable to return an item because I was in hospital I’m only 6 days over the return policy the item is unopened and all I want to do is exchange Customer Service I’m not even willing to hear me out they have lost a customer 😡
@ThePerfumeShop I placed an order 12/07/2026 JPL garden.I ordered the fragrance by mistak i’ve been in hospital and I’ve not been able to return the fragrance and I am 6 days over the return policy I spoke to a assistant who has refused to help me. I only want to exchange it
@OurTAAP I have tried to contact you by the link you sent me I’ve asked for you to inbox me because I’m unable to inbox you it’s beyond frustrating unfortunately you lost this future customer I really wanted the product but if this is what the service is going like it not very good 😡
@OurTAAP I spoke to representative on 03/07/26 I was enquiring about getting water filter installed my address needed to be added manually for some reason my address was not on the website. The representative promised he would call me back by Monday the lates but didn’t 😡
@DevialetUK used to work for this company I have to say the Phantom speakers are amazing. One day I will be getting myself a pair of these Bluetooth speakers cannot speak more highly of this amazing product keep doing what you’re doing Devialet, audio has never been so good 😊
@Wickes absolutely disgraceful service I would not recommend @Wickes I have waited in three days for a delivery that was meant to be delivered on the 18 June. Customer Service attempted to contact Hanger Lane store over the past few days via Phone an email with no response.
This issue has now been resolved and I would like to take the time to retract this comment. And sincerely think the Customer Service team especially Julie, Chloe and Harry thank you so much for your professionalism.
You’re a credit to the company and really help me
@Estarli_uk had an issue with my e20 folding bike the battery had flames coming out of it contacted Estarli to inform them what happened they picked up my battery. It has been two weeks, I have had no contact even though I have sent many emails and they have promised to call me😡