Shocking customer service from @AcerUK_Official and @currys has left my 80 year old mother without her PC for 5 weeks. It's still under warranty and absolutely no sign of a fix.
@ApsmRugby Brilliant video, hard to believe that it's 100 years old.
I love the speed with which they set up the scrum, if only it was that quick these days 🙂
Disgusting service from @virginmedia , my elderly parents rely on their inbound phone calls on your landline and they aren’t working. An engineer acknowledged the problem but then left and we haven’t been able to get an answer out of anybody on the phone #virginmedia
@virginmedia@virginmedia. The broadband is resolved, but it is proving very challenging for my elderly to communicate with you. All they want to do is buy more services from you!! They are so frustrated that they are thinking of going to SKY.
@virginmedia Vic is not responding to my emails @virginmedia, which is part of the problem.
I spent over an hour 'On Hold' with your technical support and customer service team, being passed from pillar to post. I came away more frustrated than when I started!
@virginmedia It's now over a week since my post about the disgusting service from @virginmedia and the issues are still not resolved, which is causing my elderly mother a lot of unneccessary stress. Now getting 'Radio Silence' from them!! #virginmedia
I cant believe the problems I have had today trying to drop off parcels for delivery with @Hermesparcels Tries calling customer support and gave up after being on hold for 1 hour 😟