Sharp Claim Support

[sweetie poyoyo @ade_daniels]

@OverlandAirways please what is going on???
I missed my flight 2 days ago; (Abuja-ilorin) 20-09-23 and paid an additional #68,700 to reschedule yesterday . @OverlandAirways is telling me they haven't received the money after @gtbank declared the transaction successful.

[Sharp Claim Support @OverladAirways]

Thank you for contacting our customer service. In response to your query, can you provide more details about your request? Kindly share your complaint, full names, email address, and phone number.

[sweetie poyoyo @ade_daniels]

@OverlandAirways please what is going on???
I missed my flight 2 days ago; (Abuja-ilorin) 20-09-23 and paid an additional #68,700 to reschedule yesterday . @OverlandAirways is telling me they haven't received the money after @gtbank declared the transaction successful.

[Sharp Claim Support @OverladAirways]

@ade_daniels Hey👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!-Hayley

[Mukkie @9jaObserver]

@OverlandAirways I expect a full refund I was not aware of any policy that allows such a significant amount to be deducted from the fare for missing a flight. How can ₦124,000 be deducted from a total payment of ₦400,000?That is extremely unfair and unreasonable. @TahaAdam_

[Sharp Claim Support @OverladAirways]

Thank you for contacting our customer service. In response to your query, can you provide more details about your request? Kindly share your complaint, full names, email address, and phone number.

[Mukkie @9jaObserver]

@OverlandAirways I expect a full refund I was not aware of any policy that allows such a significant amount to be deducted from the fare for missing a flight. How can ₦124,000 be deducted from a total payment of ₦400,000?That is extremely unfair and unreasonable. @TahaAdam_

[Sharp Claim Support @OverladAirways]

@9jaObserver Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Sharp Claim Support @OverladAirways]

@loniajayi We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Friday Ukoakonam C @chifriuk]

@OverlandAirways you are yet to refund my canceled ticket after over 3 weeks of notifications and form submission. Is this how you treat your customers?

[Sharp Claim Support @OverladAirways]

Thank you for reaching out. Kindly share your email address,full name and WhatsApp number for smooth communication please

[Friday Ukoakonam C @chifriuk]

@OverlandAirways you are yet to refund my canceled ticket after over 3 weeks of notifications and form submission. Is this how you treat your customers?

[Sharp Claim Support @OverladAirways]

@chifriuk We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Friday Ukoakonam C @chifriuk]

@OverlandAirways you are yet to refund my canceled ticket after over 3 weeks of notifications and form submission. Is this how you treat your customers?

[Sharp Claim Support @OverladAirways]

Thank you for contacting our customer service. In response to your query, can you provide more details about your request? Kindly share your complaint, full names, email address, and phone number.

[Friday Ukoakonam C @chifriuk]

@OverlandAirways you are yet to refund my canceled ticket after over 3 weeks of notifications and form submission. Is this how you treat your customers?

[Sharp Claim Support @OverladAirways]

@chifriuk Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Jon - TechX'26 @jorniks]

@tosinolaseinde Thanks to @OverlandAirways.

800k will pay for me to Yola, lodge in a hotel, travel to and from Lagos to Yola and travel back to Jalingo and I would still have up to 50k left.

[Sharp Claim Support @OverladAirways]

Thank you for contacting our customer service. In response to your query, can you provide more details about your request? Kindly share your complaint, full names, email address, and phone number.

[Jon - TechX'26 @jorniks]

@tosinolaseinde Thanks to @OverlandAirways.

800k will pay for me to Yola, lodge in a hotel, travel to and from Lagos to Yola and travel back to Jalingo and I would still have up to 50k left.

[Sharp Claim Support @OverladAirways]

@jorniks Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Jesuloni @loniajayi]

@OverlandAirways You have been processing my ticket refund for almost 2 months now. I won’t stop calling you out

[Sharp Claim Support @OverladAirways]

Thank you for contacting our customer service. In response to your query, can you provide more details about your request? Kindly share your complaint, full names, email address, and phone number.

[Jesuloni @loniajayi]

@OverlandAirways You have been processing my ticket refund for almost 2 months now. I won’t stop calling you out

[Sharp Claim Support @OverladAirways]

@loniajayi Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Highfy🔅🔆 @Highfy4]

@OverlandAirways @please refund my money, me and my husband flight was cancelled and i asked for refund sent several emails no response, refund my money its not funny 😡