OVO

Official OVO customer support channel. We’ll never contact you from any other handle.

[OVO @OVOEnergy]

@BenMBlackwell Hi Ben,

To help us locate your account please DM us your full name, full address with postcode, DoB and we can look into this for you.

Thanks,
Arundhati

[OVO @OVOEnergy]

@LadyOfTheLattes No problem, hopefully we'll be able to get that sorted for her :) ^Erikah

[OVO @OVOEnergy]

@LadyOfTheLattes We also have a Facebook and Instagram page that we can assist on also.

Or a live chat function here: https://t.co/lG793xBcpF

We just need her to reach out to us directly but we're happy to assist. ^Erikah

[OVO @OVOEnergy]

@TiberiusSicae Hi There,

Thanks for getting in touch about your concern, hopefully we will be able to get this resolve for you soon.

Meanwhile if there's anything else you need help with please feel free to get in touch.

Thanks,
Arundhati

[OVO @OVOEnergy]

@HopaFreighter Hi Kirsty,

To help us locate your account please share your full name, full address with postcode, DoB and we can look into this for you.

Thanks,
Arundhati

[OVO @OVOEnergy]

@TiberiusSicae We have replied to your DM again, Anthony.
^Sharon

[OVO @OVOEnergy]

@TiberiusSicae Hi Tiberius, please can you send us a DM with your name, DoB, address, and postcode, and we can check this for you. ^Dave https://t.co/7n73heQ4zh

[OVO @OVOEnergy]

@NeilWarden4 Hi Neil, we can look into this for you - can you please DM us with your full name, DoB and full address including postcode? ^Lawra

[OVO @OVOEnergy]

@EvenIfYouPay Hi Danny, I've replied to your message. ^Lawra

[OVO @OVOEnergy]

@niccorrigan Hi Nic, please can you send us a DM with your details and we can pass this to your complaint case handler. ^Dave https://t.co/7n73heQ4zh

[OVO @OVOEnergy]

@EvenIfYouPay Hi there,

To help us locate your account please DM us your full name, full address with postcode ,DoB and we can look into this for you.

Thanks,
Arundhati

[OVO @OVOEnergy]

@philengland1 Hi Philip,

I've replied to your DM.

Thanks,
Arundhati

[OVO @OVOEnergy]

@DLaw335 Unfortunately, we're unable to help with this query as it would be the responsibility of your local electricity distributor. We're an energy supplier, which is a separate company to your local distributor.

You can find out your distributor here: https://t.co/KiWdd1NoMm
^Chelsea

[OVO @OVOEnergy]

@AManInAWhiteVa1 Hi there, so that we can look into this for you, please DM us with your full name, DoB or account number and full address including postcode. ^Laura-Ann

[OVO @OVOEnergy]

@EvenIfYouPay That's no problem, our Collections team will be able to spread this over more than a year for you. They'll discuss what you can afford and help you get something set up. You can reach them on 0800 0699 831 (Monday to Friday 9am to 5pm).
^Chelsea

[OVO @OVOEnergy]

@hain_joanne Your complaint handler will work with you to get a resolution for you. If you aren't happy with what's been offered, you can let them know what you're looking for and come to an agreement.

^Chelsea

[OVO @OVOEnergy]

@neilsalmon71 Hi Neil,

I'm sorry to hear you are having issues getting the car charged, I would advise contacting then Charge Anytime team directly as they are in the best position to advise.

Phone: [phone] Mon-Fri 09:00-17:00
Email: [email protected]

^Erikah

[OVO @OVOEnergy]

@RoseEmpower Hi Rose, I've replied to your message. ^Lawra