OYO

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[OYO @oyorooms]

Hi Prashant, we're truly sorry to hear about your experience and understand how frustrating and disappointing this must have been, especially when it involved an accidental booking date and an unexpected refund amount. We'd like to look into this for you. Please share your booking ID with us via DM so our team can review your case and assist you further. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi, we're truly sorry to hear about your experience and understand your concern. We have received the booking details you shared and assure you that the matter will be thoroughly reviewed with the concerned team. We appreciate your patience and will work towards resolving this at the earliest. For further updates on this case, please DM us. https://t.co/e9vWVnAqPN. ~RK

[OYO @oyorooms]

Hi Minesh, as checked, our team has connected with you and provided the necessary assistance to address your concern. Please be assured that appropriate measures have been implemented to prevent such instances from recurring, and we remain committed to delivering a seamless experience during your future stays with us. ~RK

[OYO @oyorooms]

Hi Yogita, we sincerely apologize for the experience you had and regret that our services did not meet your expectations. Your feedback is important to us, and we understand your disappointment. Please share your booking details and the specific issue faced so we can review the matter thoroughly and assist you with an appropriate resolution. ~RK https://t.co/e9vWVnAqPN

[OYO @oyorooms]

We believe our concerned team has connected with you and shared the required resolution. Your words of appreciation are truly valuable and motivate our team to perform better. We kindly request you to share your feedback for Ms.Neha, who assisted you with your concern. Thank you for choosing us—we look forward to hosting you again. ~RK

[OYO @oyorooms]

As checked, our team has connected with you and provided the necessary assistance to address your concern. Please be assured that appropriate measures have been implemented to prevent such instances from recurring, and we remain committed to delivering a seamless experience during your future stays with us. ~RK

[OYO @oyorooms]

Hi Oawan, thank you for sharing the details with us. We have escalated your concern to the appropriate team, and they are currently reviewing the matter. We kindly request your patience while we investigate this further, and we will get back to you with an update as soon as possible. ~RK https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi! We understand how disappointing this experience must have been, especially after receiving a refund confirmation. Please be assured that your concern has been shared with the relevant team for a thorough review. We appreciate your patience and will keep you updated as soon as we receive more information. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Halo, kami ingin menginformasikan bahwa untuk memastikan voucher telah digunakan, Anda dapat memeriksanya pada bagian "Rincian Harga" > "Voucher OYO Digunakan" yang muncul setelah Anda memilih tipe kamar.

Selain itu, saat Anda menekan tombol "Pesan Sekarang & Bayar di Hotel", Anda dianggap telah menyetujui penggunaan saldo Voucher OYO untuk pemesanan baru. Setelah proses selesai, akan muncul jendela *pop-up* yang menyatakan bahwa reservasi telah dikonfirmasi. ~SP

[OYO @oyorooms]

Hi Nitesh, as checked, our team has connected with you and provided the necessary assistance to address your concern. Please be assured that appropriate measures have been implemented to prevent such instances from recurring, and we remain committed to delivering a seamless experience during your future stays with us. ~RK

[OYO @oyorooms]

Hi Avinash, we sincerely regret the distress and inconvenience you've experienced. We understand how concerning this situation must be, and we're truly sorry for the hardship caused. We have noted your Booking ID and your concern has been escalated to the concerned team on priority for immediate review. They are actively investigating the matter and will get back to you with an update at the earliest. We sincerely apologize for the inconvenience and appreciate your patience. ~dc https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Nitesh, we understand how concerning this experience must have been, and we appreciate you bringing it to our attention. Your concern has been shared with the concerned team for review. We kindly request your patience while they investigate the matter, and we'll keep you updated as soon as we receive any information. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi, we sincerely apologize for the experience you had and regret that our services did not meet your expectations. Your feedback is important to us, and we understand your disappointment. Please share your booking details and the specific issue faced so we can review the matter thoroughly and assist you with an appropriate resolution. ~RK
https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Rejin, we're truly sorry to hear about your experience. We understand how frustrating it must have been to have your room denied despite making the payment online. Please share your Booking ID with us via DM so we can look into this and assist you at the earliest. ~RN https://t.co/e9vWVnAqPN

[OYO @oyorooms]

As checked, our team has connected with you and addressed your concern. If you could take a moment to share your feedback for the agent who assisted you, it would be greatly appreciated. Should you need any further assistance, please don’t hesitate to reach out. We're here to help. ~SP

[OYO @oyorooms]

Hi Aman, we're sorry to hear that you feel this way. We understand your disappointment and would like an opportunity to look into the issue and assist you further.
Kindly share your Booking ID so that our concerned team can review the matter and provide you with the appropriate assistance on priority.~UC https://t.co/e9vWVnAqPN

[OYO @oyorooms]

We believe we have communicated the needful resolution. Your words of appreciation are really valuable for us and will motivate the team. Therefore, we would request you to kindly drop your valuable feedback. We thank you for choosing us and would love to host you again.~dc https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Sanjeet, we sincerely regret the inconvenience caused and understand your concern regarding the unsuccessful payment and pending refund. We have noted your Booking ID and have escalated your concern to the concerned team for priority review. They will verify the transaction, investigate the payment status, and assist you with the refund process, including any documentation required for your bank. We appreciate your patience and will share an update with you at the earliest. ~dc https://t.co/eDjS2RDxXO

[OYO @oyorooms]

We have noted your booking ID, and your concern has already been escalated to the concerned team for a thorough review and investigation. They will carefully examine the charges raised and the overall incident and will get back to you with an appropriate update at the earliest. We appreciate your patience while the matter is being reviewed. ~dc https://t.co/e9vWVnAqPN

[OYO @oyorooms]

Hi Shashwat, we’re truly concerned to hear about your experience, as it doesn’t reflect the standards we aim to deliver. Please be assured that your satisfaction is very important to us, and we’re here to help. We’ve received your booking details and have escalated your concern to the appropriate team for review. We appreciate your patience while we look into this, and we’ll share an update with you as soon as possible. ~RK