@Matt_27@on_lothianbuses Thought the same - buses showing 4 minutes away, then due, then dropping off the app completely. Conversely buses turning up that hadn’t shown on the app at all.
@CommClothing ordered lots of pants last October. Know there have been delays due to demand and had been getting updates, but nothing recently. When can we expect delivery please? (Mailed customer services last week, but no response).
@HTAnews just checked the balance on our national garden gift card given to us for our silver wedding anniversary and it expired 9 days ago. We had used some of the value, but there was still £30 left on the card. CN this be reinstated please?
@holland_barrett order placed on 6th August is apparently still in your warehouse, ‘getting ready for dispatch’. 8 days and it’s still in your warehouse, but payment was taken immediately? First time I’ve used your online service as normally buy in your shops. Unimpressed.
@Mobilescouk Morning. I took out a SIM contract with you & applied for cashback as per your offer, but have been declined as number is different. This is because I ported to my old number. Can you help to resolve please?
@easyJet zero charge for transferring cancelled flights doesn’t seem to have been correctly applied. New flights were £8 more expensive, but was charged £72???
@British_Airways Received confirmation of my Future Travel Voucher yesterday, but how do I view the value? I booked with Avios - will they be credited back to my account or are they part of the voucher? Thanks
@EdinburghTrams staff at EDI Airport tram station yesterday gave duff info. I clearly stated I needed to make ONE tram and ONE bus journey, they pointed me to the £10 ticket, so I overpaid by £1.70. Poor practice & not good advert for tourists to the city.
@British_Airways Help please! Flights on 8/9 cancelled on 24/8 so booked new with Avios. Now told flight un-cancelled, but still shows in red in ‘my booking’. Need confirmation flight is restored and advice on cancelling Avios booking/refund of miles & payment.