PB1982

[PB1982 @pb1982]

Still not resolved ‘refund has been processed’ that was over 3 weeks ago! Great customer service @O2 @virginmedia @Telegraph @CommsOmbudsman

[PB1982 @pb1982]

During my call with the complaints department at @o2 they admitted that they have been receiving a very high volume of complaints… why am I not suprised! @CISASUK @DailyMail @Telegraph @Ofcom @virginmedia @MoneySavingExp @BBCWatchdog

[PB1982 @pb1982]

After 20 days and multiple calls to o2, I’ve decided to request a refund and return my order. It’s amazing how quick they work to get you off the phone and take zero accountability for the poor customer service and experience…‘£50 compensation and we’ll close your complaint’ @o2

[PB1982 @pb1982]

Another day and still no resolution or reply from o2. ‘We will raise a ticket’. Terrible network. The worst in fact @O2 @Ofcom @DailyMail @CommsOmbudsman @BBC Watch purchased on 31 march and no resolution but o2 was so quick to take the payment.

[PB1982 @pb1982]

@OfficialLouRR @MarkJohnsonTw lol

[PB1982 @pb1982]

@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.

[PB1982 @pb1982]

@MarkJohnsonTw @OfficialLouRR Envy is a bad look

[PB1982 @pb1982]

@UKLabour Labour are the worst…

[PB1982 @pb1982]

@YSnytserev @CPhilpOfficial But how do they than gaslight the public

[PB1982 @pb1982]

@MarkJohnsonTw @StufferSuitcase @OfficialLouRR Gov predictions … and you trust these?? I hope your parents didn’t pay for your education either.

[PB1982 @pb1982]

@PoliticsAired @inourday @RachelReevesMP @UKLabour It’s gaslighting the public… a quick win for votes without any genuine substance. Welcome to labours Britian

[PB1982 @pb1982]

@MarkJohnsonTw @OfficialLouRR Envy is a bad look

[PB1982 @pb1982]

@PoliticsAired @inourday @RachelReevesMP @UKLabour It’s Labour gas lighting … trying to win votes so they can increase welfare

[PB1982 @pb1982]

@O2 @MikeModelsky lol sorry! Your service is appalling!

[PB1982 @pb1982]

Received a call via X from someone claiming to be from @O2 with no access to my account or any details. If genuine, this is another shocking unprofessional failure. If not, I suggest @O2 investigate further.

[PB1982 @pb1982]

Purchased an Apple Watch SE (3rd Generation) directly from O2 14 days ago - still no cellular. Repeatedly told to “wait 3 days”, then “wait 24 hours”, and that it’s “escalated” - yet nothing happens. Completely unacceptable service from @O2 @virginmedia. @Ofcom @CommsOmbudsman

[PB1982 @pb1982]

@MikeModelsky @O2 @virginmedia Yes!

[PB1982 @pb1982]

Purchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .

[PB1982 @pb1982]

@SeemaMalhotra1 @SeemaMalhotra1 I’ve sent multiple
Emails please can you take a look. P

[PB1982 @pb1982]

@UKLabour @Keir_Starmer 🤦🏽‍♂️👎🏽