P&O Ferries

Official Twitter for P&O Ferries (part of the DP World group) 🛳️ Updates: @POferriesupdate. Freight updates: @POFerriesFR8

[P&O Ferries @POferries]

@Rawry_98 Hi, sorry to hear you've had issues with the website.

If you give our Booking Team a call on [phone], they'll be able to take a look at this and advise further. They're available 08:00–18:00 Monday to Friday and 09:00–17:00 on weekends (UK time).

[P&O Ferries @POferries]

@nichibs This is our only contact number. Depending on your phone allowances, you should still be able to call from abroad.

[P&O Ferries @POferries]

@Marymcp1 Please send us a message with your booking reference number.

[P&O Ferries @POferries]

@irgWR11 Hi Ian, we apologise for any confusion caused, the £60 fare is the ticket cost alone excluding any surcharges. I will share your feedback with the relevant teams, for internal review and appreciate you highlighting this for our attention.

[P&O Ferries @POferries]

@MamaMoose_Be Hi there, thank you so much for the kind words, they will be shared with the relevant management team and with Marija. We hope we can welcome you back on board again in the fututre!

[P&O Ferries @POferries]

@irgWR11 @andyhodder Hi Ian, it is likely that this is the addition of the Fuel Surcharge at £12.50 each way.

[P&O Ferries @POferries]

@Powell_Property Hi David, this has been repaired now 😊

[P&O Ferries @POferries]

@nickr36 Hi Nick, I'm really sorry to hear you had issues with our online system- please give our booking team a call on 01304 44 88 88 as they will be able to look into this for you.

[P&O Ferries @POferries]

@ruudpeys Hi there, the best team to contact would be our booking team as they have access to live pricing to get you the best quote. Without further info it is difficult to assess what may be causing the change in price but we currently haven't had any other reports of issues on the web.

[P&O Ferries @POferries]

@Stfc80dave Hi there, sorry to hear that you haven't been happy with your P&O experience, our care team review all cases individually and we're unable to comment on the outcome of your correspondence with them. It's disappointing to hear you didn't feel it was successfully resolved.

[P&O Ferries @POferries]

@treehorse1971 Please send us a Direct Message and we can look into this for you.

[P&O Ferries @POferries]

@southwell1970 Good Afternoon! We are sorry to hear this, please feel free to send an email over to our Care Team '[email protected]' so they can look into this for you.

[P&O Ferries @POferries]

@evz1958 Following the recent change in legislation, EU-issued pet passports are no longer valid for UK residents. if your main resident is in the UK and you are travelling with your pet, you must now obtain an Animal Health Certificate (AHC) from an official vet for each trip to the EU.

[P&O Ferries @POferries]

@okapi76 Yes, that’s correct. Foot passengers travel using a dedicated transfer service that takes them on and off the ship, so a foot passenger ticket is required.

[P&O Ferries @POferries]

If your travel has been disrupted today, we can help! We've opened up extra foot passenger sailings on our Dover to Calais route to help you travel with ease.

View the full schedule on https://t.co/eDC6le3AKu ⛴️

[P&O Ferries @POferries]

@okapi76 Hello,

If you’re travelling without a bicycle, you’ll need to book a foot passenger ticket rather than a bicycle ticket. Bicycle tickets are only valid when travelling with a bike.

[P&O Ferries @POferries]

@smnewton1968 Thank you very much for your kind feedback regarding our Hull Port staff who assisted you during boarding last night. I’m pleased to confirm that your comments have been shared directly with the team. We’re delighted to hear from you and hope you had an enjoyable crossing.

[P&O Ferries @POferries]

@BazzNBD Hi Barry, please send an email into our Care Team '[email protected]' where one of them will be able to look into this for you.

[P&O Ferries @POferries]

@LindaMLinda Thanks for bringing this to our attention. We apologise for the experience you had. Feedback is important to us, and we would like to look into this. Please email our Care Team at '[email protected]' with any additional information so we can review the matter properly.