I have now filed a formal Notice of Dispute because I cannot keep going in circles while these bills keep coming. I still want to stay with AT&T, but I need someone with real authority to fix the trade-in credit, fix the plan and billing, and tell me what my bill should be.
@ATT@ATTHelp I need someone from Executive Customer Relations to take this over, not another regular support call. I left T-Mobile after about 20 years, where I had 4 lines for about $100, because I was told AT&T would be around $165 after the trade-ins and promotions.
A case was opened at the end of August, then closed on Sept. 1 over an IMEI issue as it was explained to me. I gave AT&T the IMEI that same day and was told I would hear back in 5-10 business days. Nobody followed up, so I had to call again myself.
@UberEats@Uber_Support I need this escalated because I genuinely cannot believe how this has been handled. I found two hairs in my food and I sent clear photos showing both of them. The second I saw that I felt sick to my stomach. I could not eat the food after that and I threw
complaint channels available to me. I will also include the photos and the support responses showing that I reported food with hair in it and was still denied a refund. I would much rather have Uber Eats simply do the right thing and resolve this now because I should never have