Philip K

[Philip K @PSRK76]

@TalkTalk What an absolute joke @TalkTalk are. Despite promised calls, nothing happens! Let's see what they do when its all over the press about their fraudulent activities and theft from customers

[Philip K @PSRK76]

@TalkTalk clearly you have no interest in resolving the issues reported to you regarding failures under, Equality Act 2010, Fraud Act 2006 and the Consumer Rights Act 2015. You have also failed to provide information requested within the required legal time by the ICO.

[Philip K @PSRK76]

Really disappointed in @BMW after over 25 years of being a loyal BMW owner and waiting for the i3 to be launched, you cannot afford a small gesture to keep me as a customer and would rather I switch to @AudiOfficial for the sake of £119 preventing me getting an i3 in Q3.

[Philip K @PSRK76]

Don't try to switch to @VodafoneUK for broadband and phone as despite saying they will keep your number, they change it without even telling you they are going to, even when you raise the issue with them, they do it again!

[Philip K @PSRK76]

@santanderukhelp @santanderuk I've had enough of your stupid Sandi who just can't understand a simple answer or question and doesn't actually put you through to a human. If you don't want customers no wonder you're having to close branches. I will now take this to the FCA

[Philip K @PSRK76]

@BootsUK absolutely disgusting service from you! I do not expect to be hung up on in the middle of the call when I politely ask to speak to the Manager. At this stage you have "stolen" money from me and I will end up having to go via small claims court if you refuse to talk.

[Philip K @PSRK76]

@AsdaServiceTeam @asda send out customer emails, can't even spell Asda correctly and expect you to believe its a genuine email when they try and change your payment terms. Then it's your fault that you ignore it! FCA and media being made aware

[Philip K @PSRK76]

@BootsUK are you sure?

[Philip K @PSRK76]

Avoid a company called @_clearbusiness at all costs. They ignore emails, bill you without you actually agreeing a contract and never return calls when promised, although they will call you everyday for a bill which you dispute because they don't understand what a dispute is!

[Philip K @PSRK76]

@NatWest_Help clearly have a team who can't read dealing with that chat system since they answer a question without actually answering what is asked. You've now got 12 hours to actually reply correctly to my message before I take this furher

[Philip K @PSRK76]

@CostaCoffee So @CostaCoffee you first say that your colleague replied when she hadn't, then you tell me she will reply on Tuesday and she hasn't....so do I take it that if a customer is unhappy you just hope they go away now by not replying?

[Philip K @PSRK76]

Careful if you raise an issue with a product bought from @CostaCoffee, first they give you one reason why its not their fault, then when you clearly show them what they said is not right, they change their reason and completely contradict what they said and then just ignore you!

[Philip K @PSRK76]

@CostaCoffee Hi, I sent this to you this morning and had no reply?

[Philip K @PSRK76]

@VodafoneUK have confirmed tonight that they are aware they are asking me to break data protection laws, but its their new policy to request customers do this and for them to share their private bank details with strangers. They have even said they will confirm in writing!

[Philip K @PSRK76]

What an absolute farce the partnership is between @skytv and @sainsburys @SainsburysNews. They offer this "flashing" coupons for your weekly treat, yet they never scan (as the stores tell you)and now after so many weeks, @sainsburys refuse to accept them at all AFTER you open it

[Philip K @PSRK76]

@VodafoneUK @itvMLshow @Moneybox @BBCWatchdog @VodafoneUK @VodafoneUKNews I would also like to make you aware that I have been invited to raise this issue on a national TV show next week.

[Philip K @PSRK76]

@VodafoneUK looks like the only way to resolve this awful service and your total failure to listen to calls is to highlight to @itvMLshow @Moneybox @BBCWatchdog. I will also be claiming costs against you for out of pocket costs.

[Philip K @PSRK76]

@VodafoneUK @itvMLshow @Moneybox @BBCWatchdog @VodafoneUKNews please note the above, You refuse to raise as a directors office escalation, your teams do not understand plain instructions or updates and lie to customers. This matter will now be taken further.

[Philip K @PSRK76]

@VodafoneUK you now say you cant get an appointment for another TWO weeks even though its YOU who have messed up again! Absolutely disgusting service as I now should be used to from @VodafoneUK

[Philip K @PSRK76]

Do not ever trust @VodafoneUK when they tell you they have booked an engineer they lie! 3 times now they have failed. Absolute breach of contract. Will now be taking them to court for costs.