Next time I'll be staying at @Airbnb. They did the right thing re: coronavirus. @vrbo isn't allowing industry-standard refunds for people with plans disrupted by the virus. Not concerned about public health or consumers. Now we all know before we book next time.
That sounds terrible. Was it one of those make you wait at the airport for hours, not give you any information, then, cancel at the last minute? Sounds like @united ...
Bad experience flying @united for the 2nd straight weekend. Finally learned my lesson. They announced a "surprise" 2.5 hour delay about an hour before takeoff. Then more delays. Then "surprise" late cancel even though our plane was here. Now they won't pay for hotel. #pathetic