P.Z.

Traveller, WestJet Platinum Member.

[P.Z. @PZYYC1]

Still no luggage #westjet

[P.Z. @PZYYC1]

Three months without my luggage and despite daily calls, scheduled callbacks, multiple DMs and tweets NO response from #WestJet

As a Platinum Member, this is unacceptable. How can my request to have my lost luggage returned be ignored for so long?

[P.Z. @PZYYC1]

@jmurrayofcda1 @karennawilliams @WestJet Glad to hear!

[P.Z. @PZYYC1]

Three months without my luggage and despite daily calls, scheduled callbacks, multiple DMs and tweets NO response from #WestJet

As a Platinum Member, this is unacceptable. How can my request to have my lost luggage returned be ignored for so long?

[P.Z. @PZYYC1]

@WestJet lost my luggage on Dec 17, 2021. Despite my calls for two weeks, I have yet to receive any support or the requested call backs. After 3 weeks, a claims specialist emailed once with no further contact. This has been been the worst customer service I have ever had #westjet

[P.Z. @PZYYC1]

@ewenjones1 @WestJet Hi ewen, were you able to resolve your situation?

[P.Z. @PZYYC1]

@davidbabcock2 @WestJet @karennawilliams Quick bump to see how everyone is doing?

[P.Z. @PZYYC1]

@davidbabcock2 @WestJet @davidbabcock2 Have you filed a claim? I have concerns about the efficacy and timeliness of this process.

@karennawilliams How did the scheduled call back go?

[P.Z. @PZYYC1]

@4thlineVoice @WestJet Thank you for the support, Southpaw! Hope you’re well

[P.Z. @PZYYC1]

@whistleblow3 @ABhummingbird @WestJet @CTVNews @GlobalTV Were you able to get in contact with WestJet, Whistleblow?

[P.Z. @PZYYC1]

@whistleblow3 @ABhummingbird @WestJet @CTVNews @GlobalTV After we have called, scheduled callbacks only to be left on hold, tweeted, DM’d and received zero response how can we feel but utterly disappointed, let down and ignored. 3.5 months without your bag, Whistleblow, and I’m at 2.5 months. @CTVNews @GlobalTV #westjet

[P.Z. @PZYYC1]

@shannonjmc27 @WestJet @WestJetVacation Hi Shannon, were you able to get@in contact with WestJet and resolve your situation?

[P.Z. @PZYYC1]

@richard_flohil How is everyone doing with their respective claims? @richard05569297 My bag was lost over two months ago - I’ve called, tweeted, DM’d multiple times, everything and no response! #lostluggage https://t.co/nH5Q26TuIf

[P.Z. @PZYYC1]

@WestJet lost my luggage on Dec 17, 2021. Despite my calls for two weeks, I have yet to receive any support or the requested call backs. After 3 weeks, a claims specialist emailed once with no further contact. This has been been the worst customer service I have ever had #westjet

[P.Z. @PZYYC1]

@shannonjmc27 @WestJet @WestJetVacation Sorry to hear, Shannon. How long have you been awaiting a response? My bag was lost over two months ago - I’ve called, tweeted, DM’d multiple times, everything and no response! #lostluggage https://t.co/nH5Q26TuIf

[P.Z. @PZYYC1]

@WestJet lost my luggage on Dec 17, 2021. Despite my calls for two weeks, I have yet to receive any support or the requested call backs. After 3 weeks, a claims specialist emailed once with no further contact. This has been been the worst customer service I have ever had #westjet

[P.Z. @PZYYC1]

@HJGL55 @4thlineVoice @WestJet There are unfortunately a number of these cases recently. Sorry you were one of them, Southpaw. I’ve been tweeting for six weeks attempting to get a reply from WestJet and haven’t heard anything. They lost my luggage in December. https://t.co/nH5Q26TuIf

[P.Z. @PZYYC1]

@WestJet lost my luggage on Dec 17, 2021. Despite my calls for two weeks, I have yet to receive any support or the requested call backs. After 3 weeks, a claims specialist emailed once with no further contact. This has been been the worst customer service I have ever had #westjet

[P.Z. @PZYYC1]

@jgrouette @helpful6063 @WestJet Any luck so far?

[P.Z. @PZYYC1]

@whistleblow3 @ABhummingbird @WestJet That is disappointing and frustrating. As a WestJet Platinum member, this is unacceptable @CTVNews @GlobalTV This is how WestJet is treating their customers.

[P.Z. @PZYYC1]

@ewenjones1 @WestJet Sorry to hear about your frustrating experience. My bag was lost over two months ago - I’ve called, tweeted, DM’d multiple times, everything and no response! #lostluggage https://t.co/nH5Q26TuIf

[P.Z. @PZYYC1]

@WestJet lost my luggage on Dec 17, 2021. Despite my calls for two weeks, I have yet to receive any support or the requested call backs. After 3 weeks, a claims specialist emailed once with no further contact. This has been been the worst customer service I have ever had #westjet

[P.Z. @PZYYC1]

@ewenjones1 @WestJet Sorry to hear about your frustrating experience. Any luck hearing back? My bag was lost over two months ago - I’ve called, tweeted, DM’d multiple times, everything and no response! #lostluggage https://t.co/nH5Q26TuIf

[P.Z. @PZYYC1]

@WestJet lost my luggage on Dec 17, 2021. Despite my calls for two weeks, I have yet to receive any support or the requested call backs. After 3 weeks, a claims specialist emailed once with no further contact. This has been been the worst customer service I have ever had #westjet

[P.Z. @PZYYC1]

@Thomas27Hoad @WestJet How did this get resolved?