ParcelHero®

Welcome to the UK's most reliable & efficient online parcel service

[ParcelHero® @ParcelHero]

@EvOnTheLedge Hello,

Thank you for letting us know about this. At the outset, I would like to extend my sincerest apologies for the ongoing trouble and back-and-forth you have experienced with this shipment to Turkey, as well as the unexpected return invoice.

Could you kindly send us a Di...

[ParcelHero® @ParcelHero]

@Chrell83 Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and email address through direct message so I can cha...

[ParcelHero® @ParcelHero]

@EvOnTheLedge Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number so I can chase this with Customer Support?

Thanks,

...

[ParcelHero® @ParcelHero]

@Irb1878 Hello, 

Thank you getting in touch. 

I can see that our Customer Support team are already looking into your case and has sent you an email today. I'm really sorry to hear about your negative experience, and we are doing what we can to resolve this for you. Feel free to respo...

[ParcelHero® @ParcelHero]

@Toryvic73 Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number so I can chase this with Customer Support?

Thanks

P...

[ParcelHero® @ParcelHero]

@AmandaMAssoc @UPS Hi, 

I hope you are doing well. 

We’re truly sorry this has been ongoing for so long. We understand your frustration and the disappointment this has caused. Please be assured that we take your concerns seriously and will continue to push for a resolution.

Thank you again fo...

[ParcelHero® @ParcelHero]

@AmandaMAssoc @UPS Hello, 

Thank you getting in touch. 

I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up, and they have assured me that they will be in touch with you...

[ParcelHero® @ParcelHero]

@parentingWgrace @parentingWgrace Hello, 

Thank you getting in touch. 

I appreciate the information provided. I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and t...

[ParcelHero® @ParcelHero]

@Adrianfstrain Hello, thank you getting in touch. I’m really sorry to hear that this is the situation. Would you mind private messaging me the screen shots of the issue so I can chase this with Customer Service? Thanks again, Alex

[ParcelHero® @ParcelHero]

@parentingWgrace Hello,

I appreciate the tracking number you gave. Kindly provide your email address through direct message so I can chase this with Customer Support.

Thanks

ParcelHero® Customer Service

[ParcelHero® @ParcelHero]

@rejoyce1976 Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and email address through direct message so I can cha...

[ParcelHero® @ParcelHero]

@parentingWgrace Hello @parentingWgrace ,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and your email address through dire...

[ParcelHero® @ParcelHero]

@skywalters Hello, 

Thank you getting in touch. 

I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up, and they have assured me that they will be in touch with you...

[ParcelHero® @ParcelHero]

@skywalters Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number so I can chase this with Customer Support?

Thanks

P...

[ParcelHero® @ParcelHero]

@MarkSparx2 Hello, 

Apologies for the delayed response. I completely understand how frustrating it must be to keep waiting for a resolution.

Please be assured that this is already being investigated by our team and has been escalated as a highest-priority case. As soon as we have any up...

[ParcelHero® @ParcelHero]

@RyanWhiteqmxz Hello, 

Thank you getting in touch. 

I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they will be in touch with you ...

[ParcelHero® @ParcelHero]

@MarkSparx2 Hello, 

Thank you getting in touch. 

I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they will be in touch with you ...

[ParcelHero® @ParcelHero]

@MarkSparx2 Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your email address so I can chase this with Customer Support?

Thanks,

Pa...

[ParcelHero® @ParcelHero]

@sheenieshiney Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation for the damaged parcel and unexpected additional charges applied to your parcel. So, to get things moving, can you send me your tracking number  and email address through direct message...

[ParcelHero® @ParcelHero]

@_KevWang @UPS Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and your email address through direct message, so I c...

[ParcelHero® @ParcelHero]

@olugbemmy Hello,

Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and email address through direct message, so I can ch...