Pascal Henry🇱

VP Infrastructure & Operations @Ledger | Proud Dad, Christian | Faith in God

[Pascal Henry🇱 @PascCryptoMan_]

Just because it FEELS secure, doesn't mean it IS secure.

—With Ledger, you can be certain that your assets are safe. We're not asking you to trust us. We're giving you the tools to trust yourself.

[ramofeis @ramofeis]

@ZIGChain Can’t bridge. Can’t connect ledger as all my tokens are on ledger.

[Pascal Henry🇱 @PascCryptoMan_]

@sut1890 Hello👋 Please shoot me a follow back or send a direct message to get this sorted out promptly.

[Pascal Henry🇱 @PascCryptoMan_]

@sut1890 Hello👋! We apologise for any inconvenience this might have caused, Follow back or send a DM so we can assist you further with your issue.

[Pascal Henry🇱 @PascCryptoMan_]

@zaff42061116 I’ve just followed you, follow back for assistance.

[Pascal Henry🇱 @PascCryptoMan_]

@zaff42061116 Sorry to hear that — Ledger has tracked the remaining issues. Can you tell me which Ledger model and firmware version you’re using?

[Pascal Henry🇱 @PascCryptoMan_]

@CKemp1980 Hello👋 Please shoot me a follow back or send a direct message to get this sorted out promptly.

[Pascal Henry🇱 @PascCryptoMan_]

@CKemp1980 Happy to help with that adding Ledger should be straightforward. Are you using the Xverse browser extension or the mobile app?

[Pascal Henry🇱 @PascCryptoMan_]

@luckywilsona Hello👋 Please shoot me a follow back or send a direct message to get this sorted out promptly.

[Pascal Henry🇱 @PascCryptoMan_]

@ramofeis Thanks for reaching out we’re looking into recent bridge connection issues. Are you using Ledger Live or connecting through a browser extension?

[Pascal Henry🇱 @PascCryptoMan_]

@ramofeis Hello👋 Please shoot me a follow back or send a direct message to get this sorted out promptly.

[Pascal Henry🇱 @PascCryptoMan_]

@Axeman1077 Hello👋 Please shoot me a follow back or send a direct message to get this sorted out promptly.

[Pascal Henry🇱 @PascCryptoMan_]

@Axeman1077 Hey👋 Sorry you’re having trouble canceling that definitely shouldn’t be this difficult. Can you confirm if you’re managing your subscription through Ledger Live or the web dashboard?

[Pascal Henry🇱 @PascCryptoMan_]

@WhoMe7723 Sorry you’ve been running into this we know the process has been frustrating. Can you confirm if you’ve generated your signing key in Ledger Live yet?

[Pascal Henry🇱 @PascCryptoMan_]

@amit0xic Appreciate the feedback coinbase is reviewing allocation behavior across protocols. Are you accessing Sui deposits through the app or browser?

[Pascal Henry🇱 @PascCryptoMan_]

@ugurkayann1 Hey👋 Feel free to follow back so we can assist you directly and get this sorted faster. Always here to help

[Pascal Henry🇱 @PascCryptoMan_]

@ugurkayann1 Hello👋! We apologise for any inconvenience this might have caused, Follow back or send a DM so we can assist you further with your issue

[Pascal Henry🇱 @PascCryptoMan_]

@choobin666 Please shoot me a follow back or send a direct message to get this sorted out promptly.

[Pascal Henry🇱 @PascCryptoMan_]

@choobin666 We are aware some users still face claim issues our team’s investigating. Can you confirm which Ledger model and firmware version you’re using?

[Pascal Henry🇱 @PascCryptoMan_]

@danx___33 We have looked into the BTC claim issue. Have you already synced your device in Ledger Live and updated the Bitcoin app?

[Pascal Henry🇱 @PascCryptoMan_]

@choobin666 Hello 👋 Please shoot me a follow back or send a direct message to get this sorted out promptly