@askesure she is understandably very stressed. This needs sorting. Apparently calling someone isn't enough and that was hard enough to get through to you. She was actually out of the country at the time. 2/2
.@askesure my sister has had a rather angry letter telling her that she should have told you about a car accident and as a consequence is liable for costs. She wasn't in an accident - someone is scamming or mistaken. What is the quickest way to rectify this? 1/2
Great, so despite receiving an email from @klm saying they owe her a refund, they have now closed my sister's case without giving her a refund. Something wrong there!
Hi @klm any update on whether anyone was able to look at my sister's case yet? I doubt she's the only one owed money but it would be good to get it sorted quickly as she has been waiting a while. #klm#klmsucks
@KLM Hi @KLM thanks for the reply, I will check with her and get back to you. It was something to do with a voucher that was issued and then not honoured.
Hi @KLM what's the best way to get someone to look at a refund incident? My sister is owed nearly £1000 and has had radio silence for weeks #klm#klmsucks
Scheduled lots of lovely workshops at @winterbournehg . Includes lots of gardening and horticultural courses taking place in the next few months. @HeritageBham @Laughingardener https://t.co/nuE9eX0GVy
@GarminUK I bought a venu sq from your website a month a go and it's been working fine until today when the screen has suddenly gone black. It appear to still be responding but there is nothing on the screen. What can I do to return this please?
@5liveSport@bigdaddybunce@BBCSounds The programme on @BBCSounds seems to cut off before the end of the match. (right around the time my other half fell asleep!) Any chance that will be rectified?