@GWRHelp on the train from Paddington to Hereford. We are heading into Reading a fair bit late.
Is it going to go the whole way or do the usual ‘terminate’ at Worcester so it can turn around and head back?
@WestMidRailway folks your delay repay (and appeal) process is rubbish.
If your train doesn’t ever arrive and it breaks you entire day.. why is only half the price refund valid? If a shop fails to deliver it’s a full refund, but not you?
@GWRHelp we are stuck at Charlbury heading through to Great Malvern.
Do we know when we will move? And if the lines are available now through to Malvern?
@GWRHelp another shocking display for Great Malvern train. Delayed because of incident but as soon as we swapped train managers, you cancel it. But not only that -delay us a bit more from getting to last station & getting an earlier alternative! You know we pay to get somewhere?
@davidflatman There are three challenges here:
1)lot of private school parents make huge sacrifices to help children who can’t thrive in a state school
2)our military send children to private schools to aid being away in theatre
3) can state schools cope if they close?
@WestMidRailway nice work! Get on a train for Birmingham, just when people are settled.. stop it and turn it around and not give them another option for 2 hours.
@GWRHelp are the trains leaving Paddington for Evesham line? Trying to get the 5.34 train to Malvern.
If not running to go to Cheltenham. What’s the best route now?
@LaRedouteUK tried to return a present 3 times now with Evri, but no one has picked it up! Really annoying and might be close to return time now. Any advise?
@gigaclear OMG coming up to a year since I ordered Broadband… had 3 visits from engineers who kicked the floor and delivered nothing. Absolute radio silence from customer services.. how on earth do they make money??
@GWRHelp hi folks. Got an advance single for tomorrow for a 5pm train. Can I use it for an earlier trip of the same route?
It says ‘on specified trains and connections only’
@premierinn Feedback on contact so far. I’ve raised the fact that I had a pair of bad nights sleep at the hotel. Response was ‘doesn’t count as noise was outside the hotel’ which is surely because of lack of sound insulation or setup of hotel. Which is surely the point of ‘good night sleep’