@JagexSupport I've just had my Account hijacked, I've managed to recover it and I've lost a lot of items but they have also changed my username... I'm more bothered about the username, Is there any chance of recovery? I bought a bond and it wasn't available, I assume they took it
@JagexSupport Can you explain why my name was taken immediately after it was changed by the hijacker when it says it’s reserved for 35 days after changing?
@JagexSupport I’ve had that name ‘Pearson’ for around 5 years now, before that it was Pearsonz for about another 3-5years... surely it wouldn’t have been able to be taken immediately?
@JagexSupport Also how does this work? They took my name about 5 minutes after I lost my account, I recovered it within 10 mins... it says on your website that my old name would be reserved for 35 days after changing?
@JagexSupport That’s a shame, Would you be able to DM me? I have a question about swapping names with one of may alts without the chance of someone taking it while it swaps over?