@kaitmonster7 Hi Kait, thanks for reaching out. We are sorry to hear that and would love to look into this for you. Could you send us an email at [email protected]?
@legobutts Hi there, happy to hear the food worked well for your pets! We do not sell direct to customers, so it is best to stick to your favourite local store! You can also check out our Store Locator for authorized online retailers if that is easier. Hope that helps!
@mojdog1961 Hi there, sorry for the delay! When you click on that link, you will be brought to the GO! Solutions Tetra Pak page and you should see an orange button that says 'Get a FREE Tetra Pak'. Click that and it will bring you to the form to fill out. Hope that helps!
IT'S HERE! Introducing GO! SOLUTIONS wet food in Tetra Pak® cartons for cats and dogs! Download your coupon for a FREE Tetra Pak® now at https://t.co/C0O2uET8et
@ashleyxdaye Hi Ashley! We sell our food by weight, not volume. Since the kibble density can vary batch to batch due to the natural ingredients we use, the volume can fluctuate while the weight is still correct. Hope that helps! If you have more questions, feel free to DM us.
Hi @lisasyoga! We'd be happy to help you with this transition for your cat but will have a few questions to make sure we're on the right track - we have sent you a DM! Thank you.
Hi @rolypolis! Loose stools, despite a healthy body score (or 'tight bod'!), can be a sign of food intolerance in pets. Petcurean’s GO! Solutions limited ingredient recipes are a nutritionally balanced option to feed pets with sensitivities!
@Melly_Tweets at this time, the lamb recipe is the only one that meets that criteria, however we have other grain inclusive recipes that contain some potato, which has been used in pet food for decades.
Hi @j33tk, thanks for reaching out. Petcurean recipes are developed by a team of qualified and passionate nutritionists. Our blog Understanding Pet Food Nutrient Profiles offers more in-depth information on how we formulate our pet food recipes: https://t.co/R7Zb4CF1A0.
Hi @dylanparker, I'm sorry about that - I think it's easiest to just send us an email from your end if that's not too much trouble. It appears we are having some issues with our DM's! The best email is [email protected]. Thank you and again, apologies for that.
@dylanparker Hi Dylan! Twitter now lets us send you a DM which is great! As mentioned, we would be happy to discuss your concerns further! You can either send over your email if that's best or email us directly at [email protected] - whichever is easiest.
Hi @dylanparker, thank you for sharing your concerns. We always appreciate customer feedback and would love to discuss further. Would you be able to DM us your email? Or you can call at 1-866-864-6112.
Bonjour @SylverY_ Le DM ne fonctionnera que si vous nous suivez, ce qui explique pourquoi il ne vous laissera pas le faire. Nous serons heureux d'aider et nous vous invitons à nous envoyer un email direct [email protected] ou à nous suivre et à envoyer un DM. Merci.
Hi @Newpig2P, I'm sorry to hear that! Would you be able to email or call us? We'd be happy to help you out but will need some details from you. Kindly send an email to [email protected] or call at 1-866-864-6112 to speak with a Customer Care Representative. Thanks!
Hi @tomgirlbc! Once opened, our food will generally remain fresh for about 3 months. To keep it fresh longer, you can definitely freeze half and keep the other in the bag. Our bags are the best method to keep the food lasting! That's a great plan. Good luck!
Hi @tomgirlbc, that's great! We're so happy to hear your cat is liking it! You can absolutely freeze the kibbles to keep the freshness longer! Just ensure you do so in an airtight bag and thaw before feeding. Check out this article for more info - https://t.co/0RpXolVIfj