@bt_uk They are not aiming to get this resolved as soon as possible at all. They’ve dragged their heels for 2 weeks leaving a vulnerable lady without care connect. Totally unacceptable!
@WeAreOpenreach please explain why my 85 year old Mother still has no telephone line, meaning her Care Connect lifeline is inoperable. Missed dates and excuses. Poor, poor service @bt_uk
@bt_uk I called earlier this evening and the guy could only tell me that @WeAreOpenreach should have the line connected in 24 hrs.
He can’t tell me the reason for the delay or why 28th March date was missed.
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