Peter Friedman

Founder, ReplyResearch Reporting on under-responsive private & public services: what happens when we can't get useful, timely responses (or any response at all)

[Peter Friedman @PeterFriedmanRR]

I’ve had this X account for a long time and never really used it.
I’m changing that.
I run ReplyResearch, looking at organisational unresponsiveness: what happens when organisations don’t reply, don’t act, or make people give up trying.
I’ll use this account for the thinking, findings and conversations behind that work.

[Peter Friedman @PeterFriedmanRR]

Just trying to get one accommodation, one adjustment, one provision ahead of every single disabled user's needs is a nightmare, because things are always compound and changing. It turns out that there's an answer that I'm calling accessibility 2.0: https://t.co/jnU34EnrMo

[Philip Haigh @philatrail]

DfT Operator wants innovators to put their minds to improving accessibility for rail passengers, saying that “Traditional ramps between platforms and trains are heavy, slow to deploy, and take up valuable space”. Perhaps DfTO should procure level boarding trains?

[Peter Friedman @PeterFriedmanRR]

You're onto something that just about everyone in accessibility misses: if accessibility is built into everything, it benefits everyone. Here's my 'Accessibility 2.0' thesis: https://t.co/jnU34EnrMo

[Briana Mills, LMFT ♿️🏳️‍🌈🍉 @theBrianaMills]

I don’t think many able bodied people realize how much they benefit from accessibility. Elevators, glasses, texting, captions, home devices that control lights and make calls. Making things accessible for disabled people makes it accessible for everyone.

[Peter Friedman @PeterFriedmanRR]

@TomBatey https://t.co/01CUIJbtFo

[Peter Friedman @PeterFriedmanRR]

@mindsci https://t.co/01CUIJbtFo

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@EHRC https://t.co/01CUIJbtFo

[Peter Friedman @PeterFriedmanRR]

@InclusiveBuild https://t.co/01CUIJbtFo

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@ExemplifiSites https://t.co/01CUIJbtFo

[Peter Friedman @PeterFriedmanRR]

@PolicyInsider https://t.co/01CUIJbtFo

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@dshensmith @Saskiaaa_____ https://t.co/01CUIJbtFo

[Peter Friedman @PeterFriedmanRR]

@EIwatchdogs https://t.co/01CUIJbtFo

[Peter Friedman @PeterFriedmanRR]

@DisRightsUK @DisMotoringUK https://t.co/01CUIJbtFo

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@A1an_M https://t.co/XhZqXLnrey

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@JulieJo20684169 @LeilaniDowding https://t.co/XhZqXLnrey

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@News_Magpie https://t.co/XhZqXLnrey

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@CowntJrakula @JamesMelville https://t.co/XhZqXLnrey

[Peter Friedman @PeterFriedmanRR]

@ppjkis https://t.co/XhZqXLnrey

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@ASICDUALMINER @RupertLowe10 https://t.co/XhZqXLnrey

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@TheGrocer https://t.co/XhZqXLnrey

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@AqualityUK @guardian @TheUkWRA https://t.co/XhZqXLnrey

[Peter Friedman @PeterFriedmanRR]

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