Just watched opening episode of the last series of #brassic BRILLIANT, best program on the TV loved every single series so far - real Shame its being cancelled as it’s so fucking brilliant- credit to everyone involved x
@EE I called last Tuesday 8 July asked for a manager to call me, complaint was logged - yesterday as heard nothing called again and lady that was supposed to assist kept giggling on mute ! So I said I’m ending this call due to above and please get manager to call .still waiting!
@British_Airways I last flew with ba April and since Aug 24 I’ve been trying to sort out my avois points which were removed in error-7 yes 7 customer service reps all see the error yet the back office keep sending email all is fine,its not - Still waiting to get it rectified
@British_Airways 3 months is unacceptable- I have to constantly call and get told same thing only to be let down via back office- totally shocking NO ONE IS HELPING
@British_Airways I last flew with ba April and since Aug 24 I’ve been trying to sort out my avois points which were removed in error-7 yes 7 customer service reps all see the error yet the back office keep sending email all is fine,its not - I’ve been nice - someone HELP
@British_Airways Problem started 21 August and dm and emails no one is helping - 7 customers trod all agree yet behind the scenes nothing gets done - ABSOLUTELY SHOCKING customer service 3 months to the day and still no one reaches out to speak
@British_Airways Problem started 21 August and dm and emails no one is helping - 7 customers trod all agree yet behind the scenes nothing gets done - ABSOLUTELY SHOCKING customer service 3 months to the day and still no one reaches out to speak
@British_Airways I tried to get help since 31 Oct and you asked me to DM after me trying to someone to help me - you wash your hands & refuse to help somuch for your support and assistance- you leave me no choice but to formally put in a complaint/ trying to revolve since 21 Aug
@British_Airways after no one helping I get a survey yo day how did we do !! You’ve done nothing I’m still waiting for someone to reach out!!! And trying again with DM in a constant loop - it’s a joke
@British_Airways again just got email saying the same thing ..I’m furious 😡 I’m having to re start all over again had no one and I mean no one is helping ..a call would be lovely as I tried I DM and it does nothing apart from loop ..