@DavidAraizaVal@Phemex_official@jack_Phemex Dear David,
We were able to check the placement of the trade and the IP address on the placement of the trade. Kindly check the email we've sent to you. If there's any more questions please let know by email.
@DavidAraizaVal@Phemex_official@jack_Phemex Dear David,
We were able to check the placement of the trade and the IP address on the placement of the trade. Kindly check the email we've sent to you. If there's any more questions please let know by email.
@DavidAraizaVal@Phemex_official we have not received any email from this mail address, please make sure you send it to our support email if you wish your matter to be looked it. [email protected]
@lilmoneymontoya@CastilloTrading Users affected will be compensated based on their trade. Keep in mind this is spot trade so liquidation does not exist
@stockmart_@Phemex_official https://t.co/Uk0Mz3syux Please refer to our announcement, if you had any loss please email [email protected] with much details as possible so we can see what actions we will take on next
@Crypto_Earl Did you get a reply clarifying the issue for you? Please make sure to submit it to [email protected] if you wish for us to investigate the affected trade again.
@Mayer_Jona @Phemex_official This issue should be addressed now, thank you for letting us now. Please contact us through our live chat support if you experience anything similar in the future
@Crypto_Earl We are truly sorry about the issue you experienced, we would hate to see you leaving unhappy. We will try our best to improve the stability of our server. Thanks!