Phil M

[Phil M @PhilM50972667]

@Gosleepriya 71

[Phil M @PhilM50972667]

@Mobilescouk It won't let me DM u

[Phil M @PhilM50972667]

@Mobilescouk I am getting nowhere messaging your live chat.. I have rang u several times.. I have been promised a manager callback on 3 occasions that never happened.. I have been promised my cashback payment would be sent to my bank it hasn't
What do I have to do?

[Phil M @PhilM50972667]

@sueperkins @bambigalitzine @JulesBartkiewic ffs the more we do this the stupider it gets, next thing they will see themselves as a pool of water, they will drips

[Phil M @PhilM50972667]

@_tornaydo_ @schoogles @LycamobileUK I have switched and left

[Phil M @PhilM50972667]

#Ofcom #lycamobil
What are you doing about this .. one excuse after another can't get PAC code when u get through after 40 mins they lie to you and say will be fixed in 24 hours .. 4 times they have told me this now

[Phil M @PhilM50972667]

@schoogles @LycamobileUK I said this to their Cs today put£5 credit she said go buy a top up card piss take

[Phil M @PhilM50972667]

@LycamobileUK I have had 4 days of your cs telling me it will be fixed in 24hrs yet one again nothing

[Phil M @PhilM50972667]

@darrengrimes I agree with him, I mute it when women commentate as they just state the obvious all the time

[Phil M @PhilM50972667]

@LycamobileUK why is it ok to lie to customers. Mon told call back in 24hr will be sorted. Ring Wed told ring back 24hr. Thurs told ring back 24 hrs .

Just update the website every 12 hours tell ppl it's down still, save wasting our time and effort

[Phil M @PhilM50972667]

@LycamobileUK So the website no longer has the message on it anymore does this mean it up and running. How do I get you to take payment for my plan so I can actually make some money

[Phil M @PhilM50972667]

#worstcustomerserviceever
@LycamobileUK

Had no phone service since midnight last night, had text to say it would renew at midnight make sure have funds etc is tied to my credit card so no issues with funds, taken last 3 perfectly fine
Now if I ring it says insufficient funds

[Phil M @PhilM50972667]

@LycamobileUK why am I unable to make calls or send texts even though I have a plan in place

This is a shambles can't login website or ring 322 nothing

[Phil M @PhilM50972667]

@LycamobileUK See this is why there is an issue, I don't have a number hence I needed to speak to a real person. Try and navigate your own phone system as an end user when u don't have a lyca number and you will see what I mean

[Phil M @PhilM50972667]

@LycamobileUK
Your customer service is a joke u have layers of menus on the phone number and even when it says press 9 to speak to someone it just repeats the menu, your chat doesn't work when u ask for a live agent u wait u get one called bea who them flicks u back to the bot

[Phil M @PhilM50972667]

I finally got through to someone but seriously u need to test your own phone system try to get to speak to someone is nigh on impossible

[Phil M @PhilM50972667]

@LycamobileUK is there a way to contact u other than your phone number that just goes round in circles