Phil Barrington

Christian, Texas A&M Aggie, Marketer, Inventor, Designer, Photographer // Time Lapse Photographer // Cinematographer

[Phil Barrington @PhilMographer]

@ADT was looking at my bill and wondered why it randomly increased a few months back by $5. The bill gives no explanation and I was not given any notice as to why. This feels really sketchy. Not what I want in a home security company.

[Phil Barrington @PhilMographer]

@HomeDepot are y’all aware of the sign-in issue with the iOS app? I’ve deleted, reinstalled, and it’s still happening. Now it won’t let me sign in.

[Phil Barrington @PhilMographer]

@SamsungUS Hi there, sorry for the lengthy delay. It resolved itself but I wasn’t trying to cancel the subscription…I was trying to correct it because it said I needed to sign up when I was already signed up. The customer support experience was nearly the worst I’ve ever experienced.

[Phil Barrington @PhilMographer]

@SamsungUS trying to resolve an issue with the Samsung art subscription on my Samsung Frame and the person is suggesting I contact Amazon…

[Phil Barrington @PhilMographer]

@lindses22 @SamsungUS Sorry for the delay. It appeared to resolve itself shortly after.!

[Phil Barrington @PhilMographer]

@peacock this morning we were watching a PG Lego movie with our 6 year old & 4 year old and I have to question the intelligence of the Peacock marketing department..one of the ads in the lead up was for Crosse Point Garden Society. Including curse words. Why?? Ridiculous.

[Phil Barrington @PhilMographer]

@followgoosehead FYI, your "schedule a call" does not work. It asks for me to select a time but there is no place to select a time. #frustrating

[Phil Barrington @PhilMographer]

@HooverUSA Trying to call customer support but it says your office is closed and office hours are M-F 9am-3pm EST. It's currently 1:19pm EST...on a Monday...

[Phil Barrington @PhilMographer]

@thehomeedit I have unsubscribed from your emails 3 times and continue to be added back each time. Loved your content but never signed up and receive too many emails. Please fix your system to not add random people back.

[Phil Barrington @PhilMographer]

@torchystacos what happened to the Scallywag for February Taco of the Month? My wife waits 11 months every year for it to exist (except last year because y’all kept it around for another month).

[Phil Barrington @PhilMographer]

@ADT Hi there, sorry for the delay. Thank you for your response. I’ll DM you now.

[Phil Barrington @PhilMographer]

@ADT y’all profess to have the fastest response times but y’all have the worst customer service wait times. I am seeking to cancel based on lies by the sales person, terrible customer service, & the worst experience. I’ll make y’all a deal, y’all allow me out & I won’t make noise

[Phil Barrington @PhilMographer]

@AT&T a tech was just out to install fiber to the tenant behind us but told them our connection wasn’t a good one & that it was a temporary connection. It’s been like that for a year but suddenly we are w/o internet. They don’t have an ETA & I am wanting to know how we expedite

[Phil Barrington @PhilMographer]

@simplehuman I don’t feel like this is the appropriate way to handle a warranty claim for rust on a toilet brush that’s less than a year old and has only been used 12 times.. it’s also a $30 toilet brush. Not going to pay to have it professionally cleaned.

[Phil Barrington @PhilMographer]

@NETGEAR Customer service was who said there was a cost to update firmware. I want to hear it from y’all to confirm or deny.

[Phil Barrington @PhilMographer]

@NETGEAR is it true that y’all charge $139 for 1 year for a mandatory patch needed on Netgear router/modems? My parents called you due to issues & were told that was the case. If this is real, why would anyone ever purchase Netgear products if y’all charge for mandatory updates?

[Phil Barrington @PhilMographer]

@KraftHeinzCo found this glass jar from Wyler’s Beef Bouillon Cubes (used to store drill bits) in a tool box I purchased at a garage sale over the weekend. The copyright date on the jar is 1951.

[Phil Barrington @PhilMographer]

@ADT @Secure24ADT The panel had HomeKit compatibility. Guy who showed up to install said that was a lie. Should have cancelled right then & gone back to @alert360 who was awesome. Definitely going to report secure24 to BBB & review on google, yelp, etc.

[Phil Barrington @PhilMographer]

@ADT I am so disappointed in ADT. Called to figure out why our system had a tamper issue & it was a 60 min wait to talk to someone. Called the line to cancel emergency dispatch & it took 5 minutes 40 seconds to talk to someone. @Secure24ADT guy who sold us this lied & promised..

[Phil Barrington @PhilMographer]

@ecobee have y’all ever considered allowing one ecobee to show data from another? Now that we have a 2 story, would love to adjust the upstairs or see data on the downstairs one (obviously I can use the app) but if I’m walking by it would be convenient!