Phillip Ross

[Phillip Ross @PhilRoss23]

@NBALPSupport where is #NBAAllStar Saturday Night? I want to watch the full event, not just highlights. I'm in the UK - can you only watch in the US?

[Phillip Ross @PhilRoss23]

@NBA I hope whichever NBA ref fixed the Bulls Cavs game got a good payout. I've rarely seen such one sided officiating in my 30+ years watching #NBABasketball. Disgraceful.

[Phillip Ross @PhilRoss23]

@JamesGunn Well in the current cost of living crisis it's good to know I won't be spending money watching any DC movies after Aquaman 2. I thought you said you were listening to the fans? #RestoreTheSnyderVerse

[Phillip Ross @PhilRoss23]

Hello? @NBALPSupport, I'd like some actual support please? Anybody home? Just to add this is still happening across all my devices and I have tried all steps recommended in your 'help' section - uninstalling, clearing data/cache. I'd like to be able to watch what I pay for 😡

[Phillip Ross @PhilRoss23]

@NBALPSupport what is going on? I can't watch more than a few seconds of any stream on any Android device without getting this message... It's about time you started giving us all a refund for this trash

[Phillip Ross @PhilRoss23]

@SamsungUK I have, yes but no reply. It seems I'm not the only one that this mess is happening to either https://t.co/clh5etYOmW

[Phillip Ross @PhilRoss23]

@SamsungUK Thanks for the recommendation. Unfortunately I have tried them and they gave me the email address that I've had no reply from.

[Phillip Ross @PhilRoss23]

@SamsungUK I've received a message on my Tab S8+ to say it's going to be locked tomorrow as I haven't sent my trade in device. I emailed 6days ago to say I haven't received a return pack but had no response! How can I escalate this as it isn't my fault! Really disappointed 😡

[Phillip Ross @PhilRoss23]

@zavvi_cs I pre-ordered the Black Widow 4k steelbook, which looks like it was released today. My order is still showing as processing. Can you tell me when it'll be posted please?

[Phillip Ross @PhilRoss23]

@hmvUKHelp I have not received order #5833231 can you check where it is and when I will receive it please?

[Phillip Ross @PhilRoss23]

@zavvi_cs do you guys have a place I can raise a complaint. Been really unhappy with your customer service on the website - they don't read messages properly and then either ignore complaints or say they "are unable to comment" on it. Absolutely fuming!

[Phillip Ross @PhilRoss23]

@Specsavers just wondering is it normal not to get the original case when purchasing designer glasses from your stores? Was really disappointed when I got home and realised I'd been given standard Specsavers cases 😩

[Phillip Ross @PhilRoss23]

@GooglePlay I'm migrating my digital video collection from @flixster but some of the videos have migrated to the wrong Google account, even though I did not select that account. Is there anything I can do to get them in the right place?

[Phillip Ross @PhilRoss23]

@EE Thanks Jenny. I have a Samsung Galaxy S10+

[Phillip Ross @PhilRoss23]

@EE my SIM card is showing the wrong number and is preventing me from accessing services in some apps. How do I get my SIM to show the correct number?

[Phillip Ross @PhilRoss23]

@AmazonUK how come you guys don't sell more 4K steelbooks? Sick of dealing with @zavvi's awful customer services when they can't get my stuff delivered. I wish I could buy them from Amazon 😔

[Phillip Ross @PhilRoss23]

@zavvi_cs Thanks for yet another blanket response to my DM. Honestly never come across such poor service. You can't even meet the basics of an online shop - get the product to the customer. I'll be asking for a refund regardless of whether the item actually turns up (which won't)

[Phillip Ross @PhilRoss23]

@zavvi_cs so for the second time in a month my order hasn't got here and I'm always given the same blanket reply to my complaint; that I have to wait for more than a week. This has happened over and over again over the years. Your "service" is the worst I've encountered!

[Phillip Ross @PhilRoss23]

@EE Hi Casey, it was a SIM only deal so no exciting new handset unfortunately

[Phillip Ross @PhilRoss23]

@EE my SIM card is showing the wrong number following an upgrade and is preventing me from accessing services in some apps. How do I get my SIM to show the correct number?