@ParksHVAC 24/7/365 my ass, my unit has been pumping heat and it’s been off for hours, it’s 88 degrees up in my house and I can’t get someone on the phone.
Can I get a message from someone at @ADT regarding a month long customer service issue? The number of people I’ve had to talk to already is beyond ridiculous.
1st, find out what a customer is worth to you. If you sell 100 customers, what's their average worth & corresponding #profit?
In my mind, until you know what a #customer is/will be worth, you can't possibly understand how much you can afford to spend to acquire them.
#JayAbraham