.@NeuroGum - I sent an email at the beginning of the week and then a follow up after not hearing back for 48 hours. My order was incomplete. All I want is either a refund for the product I didn’t get, or an expedited replacement. How do I get ahold of you for support?
Hello @MisterSparky1 - does this mean my service is free? I got a text about my tech not being able to make it with 2.5 hours to go in my arrival window. Never heard back. Both numbers on the text just ring, number on your site said manager would call me back, still waiting.
@mrlevine Found an available Mach-E at a nearby dealer and was presented a “Market Adjustment” of $20k over MSRP. Was told pre-orders don’t get this adjustment, but funnily this was a pre-order that fell through so they’re just wanting to profit from this. Car still listed.
Shocked that local @Ford dealership wanted to charge me a $20k over MSRP “Market Adjustment.” How is this ethical and allowed @jimfarley98@mrlevine@FordCEO?
@AskPlayStation I received an email invitation to attempt to buy a PS5 directly from PlayStation. I’m clicking on my unique link but all I get is an error saying that the site can’t be reached. Can you assist?
@SouthwestAir I wanna know how to unsubscribe from your emails. I’ve used the unsubscribe link at least 5 times, I’ve logged in and checked my communication preferences and I’m not signed up for marketing emails. Yet, you email me every day. Can you help?
@BBVA_USA Is calling really the only way to unlock my account? I don’t have time to wait on the phone forever. I tried to call and got hung up twice by agents. This is ridiculous. I didn’t do anything wrong for the account to be locked, it was your system and your lack of preparedness.
@FedExHelp - Is there a way to retrieve a tracking number with the Label ID and/or Label Code? I keep trying to call but the automated system says no one is available to help me.
Dear @PeacockTVCare, why does the Roku app constantly kick me off the stream with a -1 Network Down error? It’s very frustrating to have to go back into the episode constantly.
@Ask_Spectrum Like I said, I can understand if you have to do maintenance work every so often. Three nights in less than a week with no notice is unacceptable. Can’t work, home is not secured... who do I need to speak with to get my charges prorated for this month?
@Ask_Spectrum I’m sorry but that is not an acceptable answer. I can understand once because things can happen, I could understand if you had notified me... but this is the third time in less than week with late night outages. I don’t pay for daytime internet access, I pay for internet access.
@Ask_Spectrum Please explain to me how my internet is down for the third time in less than a week @Ask_Spectrum. I can’t work, my security cameras are down... how do I get a refund for services not rendered? @MyNews13@GetSpectrum
Yes, late as it has become the new @BestBuy standard. Honestly, just start adding extra time to online orders @BestBuySupport, it’s about expectations. Most understand the current situation, it becomes an issue when you continue advertise delivery dates & then don’t meet them.
I guess 3 hours is the max @WDWGuestService will keep you on hold and then disconnect your call. Definitely not a Magical Annual Passholder Experience.
@DisneyParks@WaltDisneyWorld
Dear @WDWGuestService, I’ve been trying to call the Passholder line for a couple days now and all I get is a message saying all circuits are busy. How am I supposed to tell you I don’t want my pass extended and want a partial refund instead?