@jeanbrown5g Hi Becca, I’ve already submitted all my details multiple times on https://t.co/tSEiKtngx8 including their complaint form just now.
@bookingcom, your silence is forcing customers to fend off scammers pretending to be you. Please take responsibility and respond. Ref: 40604423892.
Hi @bookingcom — your ongoing silence isn’t just frustrating, it’s putting customers at risk. I was just targeted by a scammer posing as your support team.
Ghosting people for months invites bad actors to take advantage. It’s unkind, unprofessional, and unsafe.
Hi @bookingcom, it’s been over 6 months, 15+ messages, and 4 months of silence from your flight support team despite me following every single step you’ve suggested.
Ref: 40-604423892. Please escalate this immediately.
@bookingcom I’ve been chasing a refund for over 6 months (ref 40-604423892) after a cancelled flight due to a death in the family.
You’ve ignored me since March. All I get are automated replies.
I'd like a real human response and my refund, please.
@bookingcom Hello again, I’ve personally emailed, called, used your help form 15+ times Jan-Jul 25. No reply since Mar 25.
I’ve followed every step you suggest, they don’t work.
I’m already in touch with @Iberia_en . Ref: 40-604423892. @bookingcom is creating this stressful situation.
@bookingcom Hi @bookingcom, thanks for replying! I’ve contacted your flight team 15+ times since Jan via email, Gotogate, and your help form.
No reply since March 21, despite many follow-ups.
This isn’t just a flight issue — it’s a customer service failure. Please escalate!
@bookingcom is blaming @Iberia_en for my refund delay (ref 40-604423892), but won’t provide proof or follow up. I’ve contacted Iberia. Meanwhile, Booking has ghosted me since March. Stop passing the buck. Who’s actually responsible?
@Iberia_en I’ve been trying to get a refund for a cancelled flight (https://t.co/tSEiKtngx8 ref 40-604423892, flight IB792 on Jan 8, 2025). Booking says they’re waiting on you, but I’ve had no updates in months.
Could you please verify the refund status for booking code KMW79?