Pivotal Retail Group

We deploy & support effective, resilient, repeatable solutions that enable speed-to-market for your projects & transparency in your program management efforts.

[Pivotal Retail Group @PivotalRetail]

Integrated Digital Solutions for #retail
It's what we do.
https://t.co/YvrZwYKpXV

[Pivotal Retail Group @PivotalRetail]

Good stuff from a great source - And:
There's still time to "attend"...

[Total Retail @MyTotalRetail]

Announcing our first Feb. 17 #WIRTRVirtualExchange #retail speaker, Andre Persaud, CRO at @riteaid! Andre will dive into:
🌎global #supplychain
👤#hiring & #retention
📦#BOPIS rollout
🤳#brickandmortar & #digital integration
➕more!

Register to attend:
https://t.co/1AkwJ9XdKd

[RetailWire @retailwire]

Loyal customers mean higher sales. In fact, highly-engaged customers spend 60% more per transaction and buy 90% more often than less engaged customers. Learn about five types of loyalty programs in this free guide. https://t.co/Kg1VcjbtFY @snowshoestamp

[Pivotal Retail Group @PivotalRetail]

Ok, alright... Like we don't feel guilty enough when we see the orange glow up ahead...
h/t: @HomeDepot

[The Home Depot @HomeDepot]

👀

🔑
🏡 ^ ✨
🧽 | 💡
🎨 ⊙——> time for DIY!
🪚 🧰
🪜 🔨
🪛

[Shep Hyken @Hyken]

Think about companies that were successful despite the crisis. What changes did they make to adapt? Were they effective in surviving a pandemic? What did you like or not like about those changes?

https://t.co/bdwDp99GEL #customerservice #customerexperience #CX

[Pivotal Retail Group @PivotalRetail]

Great stuff from a trusted source:

[RetailWire @retailwire]

While some shoppers will inevitably only buy once, there’s much more retailers can do to unlock that valuable second purchase. Download: "The eCommerce Retention Opportunity" to learn about it: https://t.co/D8srAuww5W

[TXM Lean Solutions @TXMLean]

Do you have the right #lean resources for you #leanmanufacturing transformation? https://t.co/h0Vg48BZk4

[Pivotal Retail Group @PivotalRetail]

Blended #CX is the way forward...

[Retail Schmetail @Schmetail]

WALMART LINKS BRICKS & CLICKS IN IT'S NEW DESIGN PROTOTYPE Linking the #digital journey w/ the #physical #experience is part of the new #retail narrative of #unifiedcommerce, the focus of #NRF2022 NYC #conference and trade show. https://t.co/Z9o79vzs2F #retail #retaildesign #ai

[Pivotal Retail Group @PivotalRetail]

Trevor and @perchexperience know what they're talking about.
@PivotalRetail , we say :
You're *always* going to have "customer experience" - what kind of experience it is for them is up to you...

[Trevor Sumner @trevorsumner]

"The failure to invest in stores... in updating fixtures and presentation, in adding the latest technology, in retrofitting to advance cross-channel intergration...becomes a self-fulfilling prophecy" @StevenPDennis in Remarkable Retail https://t.co/8Md9ir6fxA

Ready to invest?

[Trevor Sumner @trevorsumner]

"The failure to invest in stores... in updating fixtures and presentation, in adding the latest technology, in retrofitting to advance cross-channel intergration...becomes a self-fulfilling prophecy" @StevenPDennis in Remarkable Retail https://t.co/8Md9ir6fxA

Ready to invest?

[NRF Big Show @NRFBigShow]

We’re getting ready to welcome you to #NRF2022: Retails Big Show @javitscenter in #NYC! Here’s a sneak peak at the Expo, Keynote stage and more! We’ll see you tomorrow!

[RETHINK Retail @RETHINK_Retail]

We’re at the #NRF2022 Opening Party! Tweet us if you’re here and let’s meet up 🤓

[Pivotal Retail Group @PivotalRetail]

Now *that's* the real deal.
Congrats to our #retail colleagues at @kizerandbender - both of them!

[KIZER & BENDER @kizerandbender]

We’re thrilled to be included in @RETHINK_Retail’s list of Top Retail Influencers who are making an impact on retail in 2022. We’re in great company - for the second year in a row!

[Pivotal Retail Group @PivotalRetail]

Just so everyone knows, @PivotalRetail came in a 16, right behind @perchexperience and @kizerandbender
*ahem* ...

It was our understanding that RIS was publishing a "Sweet 16" list for this article.

..at least, that's how we remember the call... (cough, cough)

[RIS News Insights @risnewsinsights]

13 Best #Retail Employers to Work for 2022: Discover the #bestplacestowork in #retail according to the employees themselves. https://t.co/p09zUK3kE6 @Glassdoor

[Trevor Sumner @trevorsumner]

How many weight sensors do you need to embed for an interactive display? 🤷🏽‍♀️ Too many. That's why you should look at all the different #IoT sensor technologies here. https://t.co/TeVlvRKjVo

[Pivotal Retail Group @PivotalRetail]

Solid advice - for a long time now - thanks for the reminder, Hyken!

[Shep Hyken @Hyken]

Tell the customer what you are going to do. Then do it. Then tell them that you did it. They will appreciate you, have confidence in you & in return will give you more business.

[The Home Depot @HomeDepot]

If only you could smell a tweet.

[RetailWire @retailwire]

Save your seat as the top retail #CX experts at @NuanceInc discuss best kept customer engagement secrets from leading retail brands in this live 3-part series. https://t.co/byy3F5KAqc

[Pivotal Retail Group @PivotalRetail]

As you've come to expect: Pia has #TheReceipts ...
h/t @PiaLovesYourBiz

[Pia Silva @PiaLovesYourBiz]

Remember from your very first interaction, you are grooming your client. How do you know if someone’s going to be a bad client? Here are a few common red flags! @pialovesyourbiz @Forbes #badassbusiness #smallbiz #idealclients #expert #authority https://t.co/HJZXHmHj4e

[NRF Big Show @NRFBigShow]

Brand new ideas from brands like @Oracle, @xrclabs, @lululemon, and so many more! Who are you excited to see at #NRF2022? https://t.co/yFKrbKgoHJ