@Telstra No mention of a case manager or anything. they just told me they would put it on hold which annoyed me so I said there wasn’t any point as I can’t seem to get a straight answer from them.
@Telstra have to be the worst coms company in the world. After two weeks of waiting and phone calls back and fourth to be told it can’t happen. All I want is a broadband line installed into my house so I can get internet. If it was @bt_uk this would have been done instantly
@Telstra Yes it had, but I had a call today saying they were going to suspend the order for a month, which is no help to me. So I think they cancelled it
@Telstra They mentioned adsl and adsl2, both store and call centre said that Telstra would fit a new line? The house already has a draw line to the road and phone lines so it’s a simple fix I believe.