Plum Voice

Plum Voice provides award-winning communications technology to automate business processes and enhanced customer communication, and support.

[Plum Voice @PlumVoice]

Allowing customers, including Millennials and Gen Z, to interact with their bank through automated options, whether online or via phone, is not an option anymore - it is a requirement.
https://t.co/ymtPTJfuUy

[Plum Voice @PlumVoice]

Automate your customer experience with #PlumFuse https://t.co/7WFCctZy0H

👾 Start a free trial today at 👉 https://t.co/Ft88Mp9wWj

#ivrsystem #ivrservices #conversationalai #conversationalintelligence #ai #aisolutions #ccm #ccp #saas #cpaas #vxml #voicexml

[Plum Voice @PlumVoice]

👾 Conversational AI for #CX is incredibly versatile and can be implemented into a variety of customer service channels, including voice, chat, and many other digital channels.

👉 https://t.co/Tqh7KsOoql

#conversationai #conversational #iva #plumvoice #automateai

[Plum Voice @PlumVoice]

👾 Automated outbound reminders are most effective when they’re used to deliver short, simple messages that require little or no response from the person on the receiving end.

👉 https://t.co/U5XJ5fsGk4

[Plum Voice @PlumVoice]

Interactive voice response (#IVR) is a way to automate an interaction that takes place over the phone. IVR has become a part of daily life.

Learn more at https://t.co/O8oTaaVKMn

[Plum Voice @PlumVoice]

👾 Basic fraud detection software is helpful with online communications that can access and run the algorithms built to protect the company’s systems, portals, websites, and more.

https://t.co/IN8ee0enKp

[Plum Voice @PlumVoice]

👾 The customer experience is crucial to customer satisfaction & retention. That’s why Plum Voice has created tools to assist with building IVR systems. Plum Fuse & Plum DEV are designed to address both operational efficiency & the customer experience.

https://t.co/1Oxwmh6RdM

[Plum Voice @PlumVoice]

👾 Learn how Plum helped Xtreme Locator overcome their challenge of managing the large influx of calls they receive each month with Plum DEV 👉 https://t.co/OM7wwdiAon

#ivrsystems #aitechnology #customercommunications #ccm #ccp #outbounbcalls #ivrservices

[Plum Voice @PlumVoice]

👾By leveraging both artificial intelligence (AI) and NLP in the automation of dialogue, virtual agents can engage with customers, ask simple questions, such as “How can I help you?” to determine user intent, and provide personalized responses.

https://t.co/D6LWpeHW0C

[Plum Voice @PlumVoice]

We built our cloud infrastructure to meet the security standards of our customers and the industries that they serve. We’ve gone through rigorous audits to achieve PCI-DSS, SOC2, and HIPAA compliance. We’re also a Visa Verified vendor. 👾 ☁ https://t.co/F7qb1Jrpo3

[Plum Voice @PlumVoice]

Plum Fuse's pre-built modules make creating automated customer communications simple and fast for developers.

👉 https://t.co/ZEA57UpQe6

#IVRsystems #templates #voicetechnology #conversationalai #ivrservices #plumfuse

[Plum Voice @PlumVoice]

👾 A well-designed IVR system will increase customer satisfaction, especially during times of high call volume. Customers won’t have to wait for answers to simple questions; they will have the ability to perform simple tasks themselves.

Read more 👉 https://t.co/pN4YflMUWT

[Plum Voice @PlumVoice]

👾 Plum Fuse allows developers and non-technical users to create and manage #IVRsystems with #conversationalAI 👉 https://t.co/nQRGewfjk8

#ivrsystem #ivrservices #conversationalai #conversationalintelligence #ai #aisolutions #ccm #ccp #saas #cpaas #vxml #voicexml

[Plum Voice @PlumVoice]

👾 When choosing a #chatbot it’s important to think about the kind of user experience you want the software to provide for the end user. With numerous chatbot solutions available - what is the best for your business?

Read more 👉 https://t.co/sHwrSjuV8Q

[Plum Voice @PlumVoice]

👾 When a patient leaves the hospital, the last thing they want to do is go back. Yet, hospital readmissions happen all of the time with studies showing 1 of every 4 patients is readmitted following hospitalization.

👉 https://t.co/0p2W1FcFnX

[Plum Voice @PlumVoice]

👾 MPA's team of engineers and developers built their voice application in-house. Within a month, they built the application and delivered it to the quality assurance stage.

👉 https://t.co/3tJN2Ik0jf

[Plum Voice @PlumVoice]

👾Plum makes voice biometric authentication easy to implement into voice communications, reducing the number of hours that developers need to spend on it.

👉 https://t.co/NURP69JHdB

#voicebiometrics #ivr #ivrsystems #virtualagents #API #voicebiometric #authentication

[Plum Voice @PlumVoice]

👾Account Inquiry
👾Appointment Scheduling
👾Card Activation
👾Mobile Workforce
👾Outbound Appointment Reminder
👾Payment Reminder
👾Payment Processing
👾Prescription Management

👉https://t.co/T0X4i1bttE

#IVRsystems #templates #voicetechnology #conversationalai #ivrservices

[Plum Voice @PlumVoice]

👾Our pre-built IVR payment application is configured to allow customers to pay bills over the phone using either a credit card or a bank account. 👉 https://t.co/hoU99qxHYH

#paymentsolutions #paymentprocessing #securepayments #ivrsystem #ivrservices #ivr #aiautomation #cpaas

[Plum Voice @PlumVoice]

Healthcare is multi-faceted and needs a steady and gentle hand to provide the best care to all involved. It can relieve the stress of repetitive and mundane tasks, allowing employees to tend to patient care with compassion and kindness.
https://t.co/2uh7OMT88e