P&O Ferries

Official Twitter for P&O Ferries (part of the DP World group) 🛳️ Updates: @POferriesupdate. Freight updates: @POFerriesFR8

[P&O Ferries @POferries]

@Paul57180292 Hi Paul, thanks for your feedback, we're sorry to hear that your return cabin did not meet expectations and your feedback will be logged.

[P&O Ferries @POferries]

@wombatwarner Hi Kelly, could you send us a DM with your reference please

[P&O Ferries @POferries]

@louisejarrett74 During peak season, we advise responses may take up to 28 days.

[P&O Ferries @POferries]

@Paul57180292 Yes, local time.

[P&O Ferries @POferries]

@Paul57180292 Hello, when making the booking please select the day of departure, as your ferry would be leaving on that day.

[P&O Ferries @POferries]

@Paul57180292 There is limited free of charge parking just outside the terminal, this cannot be pre-booked however so is first come first serve.

[P&O Ferries @POferries]

@Theimmster Hi there, We are a different company to P&O Cruises, you'd need to reach out to them directly.

[P&O Ferries @POferries]

@emma_karlibarli We appreciate that the Bank Holiday brought increased numbers and added pressure at the port. We’re sorry that the traffic management did not meet the standard expected. Your feedback on your experience with the port queues and team will be shared with the relevant people.

[P&O Ferries @POferries]

@_tiny_dancer1 Hi Sophie, thanks for getting in touch and for sharing your comments with us. There are other operational factors that impact our ability to carry pets with foot passengers and at this time I cannot advise that there is an change to this in the foreseeable future.

[P&O Ferries @POferries]

@trilbyhatters Hi there, we are very sorry for the delays that you have experienced today, unfortunately there has been congestion throughout the port today which has directly impacted our check-in processes.

[P&O Ferries @POferries]

@_jamiewoodward I’m sorry you’ve experienced such a long wait at Calais today. We understand how frustrating this is. The delays are due to queues at check-in and passport control. We apologise for the inconvenience and thank you for your patience.

[P&O Ferries @POferries]

@scoppermsh Hi there, we have responded to your DM.

[P&O Ferries @POferries]

If your travel has been disrupted today, we can help! We've opened up extra foot passenger sailings on our Dover to Calais route to help you travel with ease.

View the full schedule on https://t.co/eDC6le3AKu ⛴️

[P&O Ferries @POferries]

@rebex91 During peak travel periods, we share expected passenger numbers with Border Force and Calais port authorities to support planning. However, traffic flow and border control at the port are outside our direct control. We apologise for any inconvenience.

[P&O Ferries @POferries]

@frostyfrost90 Thank you for reporting it so it could be resolved onboard, your feedback will be recorded for our records too.

[P&O Ferries @POferries]

@EgssJez Hi Jez, I'm sorry to hear that you weren't able to make it onto the 17:15 departure, if you can send us a DM with your booking reference number we can look into this further?

[P&O Ferries @POferries]

@GHardy08 Hi, please send us a DM with a screenshot of this offer

[P&O Ferries @POferries]

@frank_vdb74835 Hello,

I'm sorry, but we are not able to assist with log in issues through social media. Please call our booking team on [phone] and they will be able to assist you. (Open 08:00-18:00 Mon to Fri / 09:00-17:00 on weekends UK time).