@BrotherhoodFL Please send us a DM with the phone number and email address associated with your driver account. Once we receive your details, we'll pull up your profile and confirm whether your vehicle documents are all set or if you're just waiting on your background check.
We are deeply sorry to hear about this urgent situation regarding your missing wallet! Please rest assured that you are communicating with a real person on our support team. Please send us a direct message with your registered email, phone number, and trip details right away so we can contact the driver and escalate this to our dedicated team immediately.
We completely understand how frustrating it is to deal with drivers repeatedly canceling on you without any explanation.
Please reply with the phone number and email address linked to your account. As soon as those details are received, your issue will be escalated directly to our specialist team for a thorough investigation.
@rajkmrgautam we appreciate your patience as we work to protect your privacy! Since we cannot post account updates on a public channel, please send us a direct message so our team can safely verify your details and share the latest status of your issue with you directly.
We completely understand how stressful and frustrating that situation is, especially when you are already running late for work. Dealing with back-to-back cancellations and unexpected app behavior only adds to the hassle.
Please send us a Direct Message (DM) with the email address and phone number associated with your Uber account, along with the date and approximate time of the trip. Our team will take a closer look into what happened, review any unfair cancellation fees charged to your account, and address the issue.
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@RV_Denisse ¡Hola @RV_Denisse! Nos pondremos en marcha a revisar lo sucedido, te pedimos que sigas nuestras redes sociales para poder darte una mejor atención y envíanos un DM con tu información.
Estamos aquí para ayudarte.