Tame Your Practice

Improve your practice through the implementation of technology. Expert on #EHR, #PracticeManagementSystems and #Technology for #Therapists and #Counselors.

[Tame Your Practice @PracticeTamer]

@MailerLite What people received was, in a big red box, "This message seems dangerous. It contains links to websites hosting malware. Avoid clicking links in the message." Not, "it might contain a problem", but "it does contain a problem". Potentially damaging to rep/trust with audience.

[Tame Your Practice @PracticeTamer]

@MailerLite IMO, a "cautionary notification" would be in yellow and say something like "Something about this email looks suspicious. Be sure this is a trusted sender and be careful clicking on links". /1

[Tame Your Practice @PracticeTamer]

@mattgiaro @MailerLite Having the same experience. Support acknowledged the issue to me in email and claims it has been corrected. I'd like to see a public explanation and ownership of the issue by MailerLite, as well as evidence of the corrective action.

[Tame Your Practice @PracticeTamer]

@MailerLite your support rep has informed me it was an issue on your side, with tracking links, that lead to Google marking recent newsletters as containing Malware links. Please post this information publicly so that I can attempt to regain trust with my audience.

[Tame Your Practice @PracticeTamer]

A non-intimidating guide to HIPAA-compliant email for therapists. https://t.co/YfpzRdVZ5u

[Tame Your Practice @PracticeTamer]

I completely understand this as a policy in that someone could pay to watch something and then later cancel and ask for a refund. However, I canceled within a minute or two and contacted @paramountplus immediately after that.

[Tame Your Practice @PracticeTamer]

@paramountplus, user accidently clicks "change plan" and immediately cancels their plan and contacts you asking they not be charged because of the error.
Your response to two emails is essentially, "sorry, but policy is policy". Is this really your model of customer service?

[Tame Your Practice @PracticeTamer]

To clarify the "change plan" click resulted in an upgrade to "annual" (user error), but then was immediately canceled. @paramountplus stance on this is "sorry, but policy says we can't give refunds on purchases, even though I've received zero service.

[Tame Your Practice @PracticeTamer]

[TYP News] Supporting Licensure Portability - https://t.co/5g0NeSjXRn

[Tame Your Practice @PracticeTamer]

[TYP News] A Professional Will Is Not Enough - 2CE - Pay What You Can! - https://t.co/GWZX51qBSw

[Tame Your Practice @PracticeTamer]

[TYP News] No Surprises, For Clients at Least... - https://t.co/V87hCq5Hi6

[Tame Your Practice @PracticeTamer]

[TYP News] A Loss For Words - https://t.co/DGKjHQlcXm

[Tame Your Practice @PracticeTamer]

@AskAmex is there any way to turn on two-factor authentication on your web site (for your credit card customers)?

[Tame Your Practice @PracticeTamer]

@threejuniormnts @clawfulneutral @redditships While it's unlikely a therapist will tell a couple directly to break up, not all couples therapy has a goal of keeping the couple together. Sometimes it results in the realization they aren't going to be able to work it out. Others it's about how they are going to amicably split.

[Scott Dworkin @funder]

Lol trump’s hate rally attendance is pathetic. So are the speakers. Sad.

[Tame Your Practice @PracticeTamer]

@greenworkstools Hey there! You guys still in business? Been happy with your tools for a few years now. Had a trimmer die under warranty, opened a ticket two weeks ago and haven't heard back at all. What gives?

[Tame Your Practice @PracticeTamer]

[TYP News] Open Notes - What Do We Have to Share with Clients - https://t.co/B7d2NqmIB1

[Tame Your Practice @PracticeTamer]

Proud to be nominated in the Best Free Resource category!

[Brighter Vision @brightervision]

It's time to vote in our 🏆 🏆 🏆 2020 Best of Therapist Resources Awards 🏆 🏆 🏆

Cast your vote for 🆓 Best FREE Tools & Resources 🆓 at https://t.co/cV68iHgfnx then ask your friends and colleagues to vote for their favorite too!

Hurry, voting ends December 28th.

[Tame Your Practice @PracticeTamer]

[TYP News] Don't Miss These! - https://t.co/ScDmAnWHR9

[Tame Your Practice @PracticeTamer]

[TYP News] Have An Idea for a Therapy Related Product? - https://t.co/uK05Q7CdAp