@danieldines The map is the hard part, and most of it was never written down. Decisions and promises get made out loud in meetings, so a map built from docs and tickets starts with the most important roads missing.
@davidsenra@JonathanRoss321 The trade-off: in a meeting of 40, everyone heard it, so nobody owns it. Copying everyone fixes who knew. It doesn't fix who's on the hook, or by when.
One of the weirdest things about being a founder:
Sometimes you spend three weeks solving a problem that disappears the moment you finally understand it.
I used to think the hard part of building a company was making the right decision.
I’m starting to think the hard part is noticing when the decision stops being right.
Every company has a shadow organisation.
It lives in conversations, side chats, hallway decisions and “just between us” context.
It probably knows more than the org chart.
Do you know what that one surprisingly expensive word in companies is?
“Yes.”
Especially when it means:
“I have no idea how I’m going to do this, but declining this request feels socially expensive.”
Then three weeks later, everyone is surprised by the delay.