Prashant Bansal

TOGAF® | Salesforce Technical Architect | Lead Developer | AI | Automation | Trainer | Blogger

[Prashant Bansal @PrashantMBansal]

Can someone tell me what is the most effective way to escalate a purchase fraud from https://t.co/bU21jPgcjl site?

Looks like a fraud and not getting any resolution from Amazon. Waiting since a week.

@punekarnews @jagograhakjago @consumerforum_ @forum_consumer

[Prashant Bansal @PrashantMBansal]

@GoKiwiNow @GoKiwiNow No response from your team yet.

[Prashant Bansal @PrashantMBansal]

Hey @GoKiwi_Official (tagging @Myntra as well), I made a purchase specifically for the 10% cashback offer, but I still haven't received it. 😤 Your support team has provided no clear timeline or clarification. When can I expect my cashback? This is very disappointing. #KiwiUPI

[Prashant Bansal @PrashantMBansal]

@GoKiwiNow Registered Email id is [email protected]

[Prashant Bansal @PrashantMBansal]

@AmazonHelp @AmazonHelp Your team gave me time till 23rd of Aug to resolve the issue. Date have passed yet no response from your team.

Is the kind of support should I expect from @amazonIN ?

@jagograhakjago @timesofindia @punekarnews

[Prashant Bansal @PrashantMBansal]

@AmazonHelp Hello Team,

It's been 5 days now, no response from your team. I don't understand what kind of customer service @amazonIN have?

Can you please help me getting my product delivered?

[Prashant Bansal @PrashantMBansal]

@AmazonHelp No it is not. Actually no resolution is provided yet.

[Prashant Bansal @PrashantMBansal]

Can someone tell me what is the most effective way to escalate a purchase fraud from https://t.co/bU21jPgcjl site?

Looks like a fraud and not getting any resolution from Amazon. Waiting since a week.

@punekarnews @jagograhakjago @consumerforum_ @forum_consumer

[Prashant Bansal @PrashantMBansal]

@AmazonHelp I did followup but they are just giving new dates every time I call them.

Talked to you Leadership team member Mr. Rakshat, he assured me the resolution in next two days. Yet i am waiting with no resolution.

@AmazonHelp @amazonIN @timesofindia @jagograhakjago @consumerforum_

[Prashant Bansal @PrashantMBansal]

@AmazonHelp @AmazonHelp It's been over a week, yet no resolution from Amazon on sending empty box in Order delivery . Please provide the resolution asap.
@amazonIN
@amazon
@jagograhakjago
@timesofindia
@ThePuneMirror
@onlinefraud_p

[Prashant Bansal @PrashantMBansal]

@CareDominos @dominos_india @dominos @jaagograhakjago @CareDominos @dominos @dominos_india

Domino's called asking about refund status. No effort to fix issue. Just want to cover their tracks. Ordered food, not a refund drama! Shameful!

#DominoesFail #BadService

[Prashant Bansal @PrashantMBansal]

@dominos_india @DominoPizza @foodsafetyindia @ConsumerComplaints This is absolutely ridiculous! Placed an order through the Domino’s app, only to be told by the store that they’re out of stock of ingredients! How can an order be accepted if the store can’t fulfill it?

[Prashant Bansal @PrashantMBansal]

@CareDominos @dominos_india @dominos @CareDomino Is this your idea of customer care? Calling to verify refund status after submitting feedback is unacceptable. This is not how you rectify a mistake. Improve your complaint resolution process.

More waste of time.

@jaagograhakjago

[Prashant Bansal @PrashantMBansal]

@AmazonHelp Send you a DM. Waiting for response.

[Prashant Bansal @PrashantMBansal]

@AmazonHelp Hi. Prashant here. Please help me with this issue.

[Prashant Bansal @PrashantMBansal]

@AmazonHelp They gave me 5 days. Do you thing this is a reasonable waiting timeframe.

This is the case of fraud and should be taken on priority.

@amazonIN @amazonCOMPLAIN

[Prashant Bansal @PrashantMBansal]

@PrashantMBansal We are sorry to know you have received empty box on your order. Please wait till the given time as per our support team and our team will assist you with an update on your concern.
-Jyothi

[Prashant Bansal @PrashantMBansal]

Another Fraudulent Incident on @amazonIN

I have ordered OnePlus Ear Buds but they delivered an empty box.
After calling the customer service, they conveniently told
that we have initiated the investigation and you can call us back after 5 days.

@jagograhakjago @AmazonHelp