yet Iโm being ignored again with no update or solution. I trusted your promises and waited patiently. Please escalate this urgently and send the new link.
@Uber@Uber_Support I have been waiting for my background verification to be resolved for a very long time. Sterling has already confirmed that Uber needs to send me a new verification link. Uber has promised multiple times to resolve this,
@Uber@Uber_Support@DBSgovuk from last two months you are pushing this issue towards sterling but now on 16 sep 2026 sterling clearly mentioned that asked @Uber to generate new verification link but its 3 oct 2026 today my issue is still not solved
yet nothing has been resolved.
I need urgent intervention, a clear explanation, and a confirmed timeframe. Please stop closing conversations without a solution.
@DBSgovuk โ please advise on the appropriate escalation route.
.@UberUKI_Support@Uber_Support โ Uber is ignoring me again after repeatedly promising to resolve my background-check issue. Sterling has explicitly confirmed that Uber must issue me a new link. I have waited patiently, trusted your promises, and followed every instruction,
Please take responsibility for this case, escalate it to the correct team, send me the new link, and give me a clear timeframe. I just want a fair chance to complete my verification and start delivering.
receiving a message saying my background check has โfailedโ and being told to contact Sterling again is extremely disappointing. Sterling has already told me that Uber needs to send me a new link. I have followed every instruction and waited long enough.
@Uber_Support@UberUK@10DowningStreet I trusted you and waited patiently for so long because I was repeatedly told that my issue would be resolved and a new verification link would be provided. After all this waiting, receiving a message saying my background check has โfailedโ
and being told to contact Sterling again is extremely disappointing. Sterling has already told me that Uber needs to send me a new link. I have followed every instruction and waited long enough. Please take responsibility for this case, escalate it to the correct team,