(n/n) This isn’t just about receiving the wrong order, it raises a serious and disturbing question about the safety and integrity of food being delivered to customers. This deserves a serious investigation and not a generic apology or refund.
@zomato@zomatocare
(1/n) This is absolutely outrageous and completely unacceptable.
I ordered food today, and immediately after picking it up, the delivery partner called saying he had met with an accident and repeatedly pressured me to cancel the order.
(4/n) When I opened the package, there was no food. There were TWO ACTUAL BRICKS inside.
This isn’t a minor delivery issue. If the food packaging can be opened, tampered with, and replaced with bricks, who’s to say the food itself won’t be meddled with?
(2/2) except a follow up promise within 72 hours if the issue is not resolved. I've been writing to Wazirx support everyday since and have not received any follow up. Case no - 1383459. Please look into this and process a refund. @WazirXIndia@WazirXCares
Hello @WazirXIndia@WazirXCares I tried depositing money to my Wazirx wallet thru Mkwik on 23 May. Money deducted from bank a/c but not credited in wazirx. I waited 7 biz days for a refund & contacted support on 3 June. I haven't heard any response from you (1/2)