Priyanka Jha

[Priyanka Jha @Pribmj18]

This is how they harass their customers!
#awfulexperience @GoFirstairways @makemytripcare @makemytrip @DGCAIndia @jagograhakjago

[ROHIT JHA @Chesterjha]

@GoFirstairways @makemytripcare @makemytrip @DGCAIndia @Ministry_CA @jagograhakjago
I booked a flight for two people from MakeMyTrip with GoFirst airlines for my travel from Bengaluru to Port Blair and the return flight also from Go First from Port Blair to Bengaluru.

[ROHIT JHA @Chesterjha]

@makemytrip She abruptly stopped me and said ‘can I help you more and thanks for calling Mke My Trip’
without even listening to me when I asked for a mail when she said my case is taken on priority.Such service is a sign of a bad organisation and this should be adressed sternly.

[ROHIT JHA @Chesterjha]

@makemytrip Its been more than 45 days since the refund mail came from Gofirst. On top of that when I talked to the customer care support, she was very rude and was unwilling to take up my complain. I asked her for a mail / ticket number to show me that she was taking my case.

[Priyanka Jha @Pribmj18]

#stoptheloot

[ROHIT JHA @Chesterjha]

@makemytrip My Go first flight was cancelled in May for my travel from Bangalore to Port Blair and back.
Go first has asked me to get the NTLC form filled by MMT but MMT is unwilling to fill the form after which the refund can be processed.
This is very unacceptable.

[ROHIT JHA @Chesterjha]

@SwiggyCares @Swiggy @zomato @zomatocare How can swiggy not be responsible for stale food if the restaurant is selected from its app. This is the height of poor customer service and running away from one’s responsiblities. The customer service was better few yrs back. Now its bad

[ROHIT JHA @Chesterjha]

@SwiggyCares @Swiggy @zomato @zomatocare Hello,
I ordered food from one of the restaurants from Swiggy and the food was stale. When I raised complained with swiggy, this is what I got as a response

[ROHIT JHA @Chesterjha]

@DTDC_Courier @SubhasishDTDC The item is important for me so dont play around and kindly deliver my order today.

[ROHIT JHA @Chesterjha]

@DTDC_Courier @SubhasishDTDC The parcel has reached bangalore on 28th May and no attempt on delivery is done. This is very horrible from a company like DTDC. Such bad service is unacceptable .
Kindly deliver my item today as this is pure irresponsiblity from your side.

[ROHIT JHA @Chesterjha]

@DTDC_Courier
@SubhasishDTDC
Hello ,
My shipment D22094566 has arrived in Bangalore but it is not being delivered to my address. The DTDC customer care raised the ticket and promised that it will be delivered today but no one called me regarding the shipment.

[ROHIT JHA @Chesterjha]

@oyorooms @riteshagar If you want , I have the call recording of that conversation with the oyo owner and customer care.
Please initiate my full refund.

[ROHIT JHA @Chesterjha]

@oyorooms @riteshagar 6. The owner said that this cannot be checked out from the system. So the result is we have paid for something that was never availed and I am stuck between customer care and OYO owner.
For reference please look at my booking id and initiate my full refund.

[ROHIT JHA @Chesterjha]

@oyorooms @riteshagar 5. The owner started telling lies that we had entered the room and then cancelled, which was clearly untrue as stated in the points above.The lady asked me to call the owner and ask him to do check out so that my full refund can be initiated on cancellation.

[ROHIT JHA @Chesterjha]

@oyorooms @riteshagar 4. On trying to cancel my booking from OYO app, we saw that the receptionist had checked in my stay which disabled the cancellation option. When we called customer care, the lady had a conference call with the OYO owner to resolve the issue.

[ROHIT JHA @Chesterjha]

@oyorooms @riteshagar 3. We were forced to book a cab nd book another hotel outside that OYO hotel which we did. Once the cab arrived and we were ready to go, the OYO owner came and started talking rudely to us( tumko jo karna h kar lo jisko bolna h bol do).

[ROHIT JHA @Chesterjha]

@oyorooms @riteshagar 1. The receptionist asked for the DL but did not accept digilocker.Then we provided my spouse's DL which he did not accept again.
2. He then asked us to cancel online payment and pay him directly .On refusal he did not allow us to enter the rooms .

[ROHIT JHA @Chesterjha]

@oyorooms @riteshagar Hello,
I had a booking on Oyo 79887(Purple Orchid Stay) in Bangalore from 24th May to 28th May.When we went to the reception on 24th,we had some horrible experiences which we would like to share with you.

[निशान्त 🇮🇳 @watchnishwin]

Don't worry @iamsrk and his son would be fine ,nothing happens in this country ! If people can get away after helping terrorists like Headley the poor guy has done nothing like that ,we know how rotten your cabal is @PoojaB1972 so plz chill! #AryaanKhan

[Priyanka Jha @Pribmj18]

@EurekaForbes Your aftersales service sucks! So many people have the same issue and you guys are just hopeless! I tweeted my issue and No response! #shameoneurekaforbes

[Priyanka Jha @Pribmj18]

We happen to buy one of your home appliances this month itself and to my surprise you guys were so prompt but while giving after sales service you have tons of excuses! Disgrace! #awful #pathetic #CustomerService

[Priyanka Jha @Pribmj18]

@EurekaForbes @MarzinShroff We have been following up with your customer care for our water purifier servicing. You guys have been an absolute disappointment! Constantly giving excuses of lockdown and I wonder how this lockdown doesn’t impact selling one of your products??