@doctorsham_ Thank you. She has just said that she is grateful to your friend for bringing this to the attention of the correct people. She said she didn’t realise it was abuse until she saw it tonight. Xx
@CareQualityComm I personally bought one of those loved ones possessions shown tonight. Would love to spend some time with the staff members involved! Fuming doesn’t come close! CQC you should be ashamed of yourself!