PAP

Product Accountability Project's mission is to hold corporations accountable for their services, products, and practices--those that work and those that do not.

[PAP @Product_AP]

@PayPal We love PayPal! And thought you should know that #AppleTV would not let us select PayPal as a payment option, even though it is listed as one. I tried on 2 devices. I don't want to give AppleTV my credit card, don't trust the co.Please help! Thank you!

[PAP @Product_AP]

@VerizonBusiness Has NO SERVICE on the Chat feature. "I'm transferring you to a live representative. A live representative will assist you shortly. We apologize chat support is experiencing higher than normal wait times. Please try connecting with us again soon." No help exists!

[PAP @Product_AP]

@SteveDaines EXCELLENT! #PatrioticAmericanProudtoPayTaxes Because of REPUBLICANS our debt is large and infrastructure rotting, yet we have no way to pay for either. #FundtheIRS to get our country on track! #Taxbillionaires HELP Americans who work for a living and actually pay taxes!

[PAP @Product_AP]

@VZWSupport I have met VW in Direct Message and received NOTHING but a link to a login which leads to no help. It's circular. My phone is disabled--by Verizon--so I cannot call Verizon. I need an actual human at Verizon Business to call me. #AtVerizonServiceisaFraud

[PAP @Product_AP]

@FCC #Verizon is #corrupt Verizon sold me a $100, 1-month International travel plan. The sales rep. assured me that I would get alerts if my acct. went over. I did not. I now believe NO such an alerts exist. Overage is Verizon's means of extortion #Verizonisfraudulent @Verizon

[PAP @Product_AP]

@VZWSupport Good lord, Roni (the bot, apparently). Did you not comprehend the complaint? Verizon has disabled my phone so I cannot call Verizon. #VerizonBusiness

[PAP @Product_AP]

@VerizonBusiness Well this is idiotic: I have a bill dispute, but VB will not let me call, not even via *611. #Verizon cannot deny customers a way to speak to a human to dispute charges that are fraudulent on Verizon's behalf. #FCC

[PAP @Product_AP]

@FCC
#Verizonbusiness SCAM: Assure you they will charge you $100 for an international travel plan, but charge more. Assure you you will receive alerts via text and email if you are over use while traveling, but never send alerts. Then charge hundreds of dollars for "overage."

[PAP @Product_AP]

@sogoodlord Dismaying! I received a signed document from your company requesting to verify a male tenant. Wrong email. Your website's Contact Us is a circular nightmare. I pity people who must rent a home via #goodlord = #badlord Human communication = good business #BeBetter

[PAP @Product_AP]

WARNING: What ever you do, do not fly KLM between USA and Scotland! @KLM is a nightmare. In addition, #KLM wants me to use FB Messenger to get alerts and WILL NOT let me check in w/o Messenger. BUT I DO NOT USE #FACEBOOKMESSENGER !!! KLM gives no alternative.

[PAP @Product_AP]

@Delta HELP, Please!

[PAP @Product_AP]

@grantshapps @grantshapps Hon Grant Shapps, Thank you! I am thrilled to now be able to visit my 87-yr old father and family in Scotland. Details needed: what proof of a negative US test? How soon before travel? Thank you

[PAP @Product_AP]

@Googledrive @Google I pay for Google Drive storage, but receive NO extra storage. Now my email is full. Where is my extra storage? Give me what I'm paying for. #nomoregoogle

[PAP @Product_AP]

#deltaairlines BEWARE, Delta clients: I booked a ticket. Got confirmation. An Assistant on Delta App confirm it. BUT the Delta rep. on Twitter said No, I had no ticket only a reservation. She re-did it. On https://t.co/KBtPDW8x5P it looks NO different than what I had yesterday.

[PAP @Product_AP]

#deltaairlines is CRIMINAL. I booked an international flight with 4 legs each way and selected seats. Today, Delta claims I have no seats and none are available without an exorbitant additional cost. I purchased the ticket, Delta cannot deny me a seat! #Delta #Dontflydelta

[PAP @Product_AP]

@Delta I WAS a loyal customer, but you're CRIMINAL! Yesterday, I booked an international flight with 4 legs and confirmed seats. Today, my seat selections disappeared and I'm being charged an exorbitant price for the seats I had already chosen. This is ROBBERY! #deltaairlines

[PAP @Product_AP]

@BankofAmerica You're not going to exploit me during these terrifying, lean times, with your ridiculous credit card fees, b/c I'm paying my balance off. No More Bank of America! #bankofamerica #corporategreed #interestrate #business #network #entrepreneur #nomore1percenters #bank

[PAP @Product_AP]

We will have to go with a different software like Zoom if we can't find real help with Skype.

[PAP @Product_AP]

@Skype My 86-year old father in Scotland needs help with his Skype account, but you have no support an 86 year old who lives out of cell range can use. We are in the midst of a pandemic and he and I live an ocean apart yet cannot use your product. #skype #customersupport #missdad

[PAP @Product_AP]

@scoresense Thank you for your excellent customer service. Your product is fantastic, albeit too expensive for me, and I appreciate the courtesy of your service reps, and the fact that I could so easily reach a human on the phone. Thank you! #scoresense