Systems thinker, design thinker. MS, PMP in Project Management, MA in Tech Comm. UX, taxonomy. Analytic and creative, ENTP. Ready for next career step.
Building trust between teams across disciplines [in the enterprise] is really important. EMPATHY: First with each other, then with the user. Need to trust and know each other. If you can get to that level, you can work together on complex problems. #IBM#TalTechSym2019#pmot
Design thinking at IBM, per Doug Powell's address to PMI audience:
Empathy with your customer is the central concept of design thinking. IBM designers are interacting with technical experts in various fields all of the time. #projectmanagement#designthinking@douglaspowell1
It’s telling that organisations use *quantity* (ie the number of participants on a social platform) as a success metric, whilst the participants themselves see *quality* (ie the value they are getting from it) as much more important.
In other words, Eyjafjallajökull might be pretty erupting from a distance, but you wouldn't want to be right under it. #Iceland#weatheraware#wordsmatter#mnwx https://t.co/XWLcTlTqwY
Word of the day: GLUGGAVEÐUR (Icelandic) - Weather that looks lovely from inside your house, but is horrible to be outside in. Literally 'window-weather'.
This map illustrates links between disciplines by showing co-citation in academic articles. However, business and management studies are conspicuous by their absence. Which other disciplines do these link most to? Studies on this topic? #designthinking#systemthinking#techcomm https://t.co/wGNyvU1CGN
It still amazes me that academic fields, connected by co-citation, are arranged in a ring. Is there a missing "dark field" in the middle that we will find someday to connect it all together well?
Can convenience be tyrannical? A deep dive by Tim Wu, New York Times opinion columnist, the founder of the term #NetNeutrality, #law prof, and holistic thinker. Wu posits that, while often liberating in effect,convenience grants power. #UX#designthinking https://t.co/sR1HAPpH68
How to give and receive feedback on creative work. Applicable to #DesignThinking, where feedback among participants must enourage creativity. Managers need to counter their impulse to plan and control to foster creative work.
#UX#Agile#brainstorming.
https://t.co/wksFPTW1v3