Property Redress

Property Redress is a new government-authorised consumer redress scheme for the Property Industry.

[Property Redress @PropertyRedress]

Our 2022 annual report is now live!
📑 https://t.co/A0xyxURWSy
The report reflects on the past year and how the private rented sector has emerged from the numerous challenges. #prsannualreport2022

[Property Redress @PropertyRedress]

Accountability matters.

• 85 agencies expelled for non-compliance
• £1.2M awarded to consumers
• 47% rise in complaint investigations
• 8% more proposed and default decisions

Raising standards across the private rented sector.

Read more: https://t.co/dmcdpnJok2

[Property Redress @PropertyRedress]

Complaints are rising across the sector but so is resolution.

In 2025:
•34 day average resolution
• 53% settled at early stage
• £1.2M awarded in fair outcomes
• Enquiries up 47% in 2025

Read more: https://t.co/lvbB4rWKii

#PropertyRedress #UKProperty #LettingAgents

[Property Redress @PropertyRedress]

Property Redress Annual Report 2025 is here.
✔ 1,440+ agent branches
✔ 19,051 agents
✔ 78% renewal rate
A growing community. Stronger standards. Greater trust.

Read the full report: https://t.co/CX9ORhX7uN

#PropertyRedress #UKProperty #LettingAgents

[Property Redress @PropertyRedress]

Every complaint tells a story.

Our Annual Report 2025 brings together a year of real cases, emerging trends and practical insight into how the private rented sector is changing.

Launching soon - sign up here to be the first to receive it: [https://t.co/RXlXVRzKOj

[Property Redress @PropertyRedress]

🎄 Thank you for being part of our community this year.

Our festive opening hours are listed below.

If you need to raise or update a complaint outside these times, you can still do so through your online PR account and our team will respond on the next working day.

[Property Redress @PropertyRedress]

📢 Webinar: An Evening With Property Redress
��� Tue 30 Sept | 19:00| Zoom

Sean Hooker breaks down what the Renters’ Rights Bill means for property sourcing agents & investors.

👉 Register: https://t.co/L82Sxz0jF2

#RentersRightsBill #PropertyInvestors #PropertyRedress

[Property Redress @PropertyRedress]

Sean Hooker from Property Redress will speak at the Future of the Private Rental Sector Conference 2025 on how redress schemes can support enforcement.

📍25 June 2025 | Online
Don't miss out: https://t.co/12MqH6BNCC

#PRS #SeanHooker #PropertyRedress #Housing2025 #LandlordZONE

[Property Redress @PropertyRedress]

🌟 Even in challenging times, over half of agents remain passionate about their work. What keeps you motivated and how can redress schemes support your success?

👉 Discover the full survey report: https://t.co/H5vibRqdMJ

[Property Redress @PropertyRedress]

🏛️ With 73.5% of agents feeling let down by policymakers, the right support is crucial. How are you making sure your agency thrives amidst these changes?

👉 Read the full survey report now: https://t.co/H5vibRqdMJ

[Property Redress @PropertyRedress]

📖 While most agents are aware of the Renters’ Rights Bill, 14.7% remain uninformed. Is your team prepared for the legislative changes ahead?

👉 Read the full survey report now: https://t.co/H5vibRqdMJ

[Property Redress @PropertyRedress]

🔄 As tenant demographics evolve, 43.8% of agents are seeing changes in demand. Is your agency ready to meet the needs of a changing market?

👉 Find out how agents are adapting to tenant trends – read the full report today: https://t.co/H5vibRqdMJ

[Property Redress @PropertyRedress]

💷 Market pressures and tenant expectations are affecting confidence. 58% of agents feel the sector is losing value – how is your agency adapting?

👉 More insights in the full survey report – read it now: https://t.co/H5vibRqdMJ

[Property Redress @PropertyRedress]

🛠️ Managing maintenance and repairs is a growing concern for agents. How can streamlined systems help you meet tenant and landlord expectations?

👉 Read the full survey report: https://t.co/H5vibRqdMJ

[Property Redress @PropertyRedress]

🤝 Nearly 29% of agents say finding reliable tenants is a key challenge. Are you optimising your processes to match tenants with the right properties?

👉 Read how agents are overcoming tenant selection challenges – explore the full report: https://t.co/H5vibRqLCh

[Property Redress @PropertyRedress]

Upholding standards in compliance at Property Redress.

🔹 81% of consumer awards settled swiftly in 2024
🔹 76 agencies accountable for non-compliance
🔹 £1.68M secured for fair outcomes

Explore how we're driving accountability in our annual report: https://t.co/nOQueK6dCw

[Property Redress @PropertyRedress]

♻️ With new EPC standards on the horizon, over a third of agents say energy efficiency is a significant hurdle. Is your agency equipped to help landlords navigate these changes?

👉 Read the full survey report: https://t.co/H5vibRqdMJ

[Property Redress @PropertyRedress]

🚀 Tackling complaints efficiently at Property Redress! 🚀

🔹 Complaint enquiries up 20% in 2024
🔹 Resolutions in just 40 days
🔹 £1.68M awarded for fair outcomes

Dive into our strategies for swift and fair resolutions in our annual report: https://t.co/nOQueK5FMY

[Property Redress @PropertyRedress]

🔑 Awareness is the first step, but preparation is key. With 85.4% of agents aware of the Renters’ Rights Bill, is your team ready to implement the changes?

👉 Read the full survey report now: https://t.co/H5vibRqdMJ

[Property Redress @PropertyRedress]

🌟 Celebrating 10 years at Property Redress! Over 20,000 members and growing. 📈

Discover our growth, member preferences, and how we're shaping property's future. Dive into our Annual Report 2024.

👉 Read the report: https://t.co/nOQueK5FMY

#PropertyRedress #AnnualReport2024

[Property Redress @PropertyRedress]

📉 With over half of agents questioning the market’s profitability, strategic planning has never been more important. Is your agency ready for what’s next?

👉 Get insights on staying profitable in a changing market – read the full report today: https://t.co/H5vibRqdMJ