Pete D

[Led By Donkeys @ByDonkeys]

Farewell Jacob Rees-Mogg 👋
[sound on]

[Pete D @PtweetyD]

@HSBC_UK Your OTP process isn't even working. Email code never arrives. Providing people a solution to fix a problem that is also broken is crazy.

[Pete D @PtweetyD]

@imaginecurve I've been a customer for a long time now. Each time you have sent me an email with a link to upgrade due to the pricing changes, the link has failed & the app crashes. The upgrade my account link in the app has the same issue. Reinstalling the app does nothing. Sad

[Pete D @PtweetyD]

@CatJWebber @GWRHelp Bunch of muppets!

[Pete D @PtweetyD]

@Tesco just waited outside my building for 15-20 minutes as one of your delivery vans had parked across a clearly marked clearway. His rationale "I'm running late". Not really an excuse, how do I make a formal complaint please?

[Pete D @PtweetyD]

@sykescottages will you be notifying anyone booked in a self contained property with shared entrance between 12 April and 16 May that their bookings are cancelled? This has now been confirmed by government and guests deserve as much notice as possible!

[Pete D @PtweetyD]

@pritipatel you survived through your dodgy dealings with Israeli officials in 2017 now you get away with bullying your staff - use your luck to buy a lotto ticket, win the jackpot & get out of the public service for life!

[Pete D @PtweetyD]

@sykescottages Hi there, I really need to speak to someone in your owner relations team about a few things. I know you are extremely busy but I'd like to arrange a call back please. Happy to DM the details if you like?

[Pete D @PtweetyD]

@warwickuni Don't comment on individual cases then - comment on why the University thinks the promotion of rape in any forum or context is acceptable or only punishable through a feeble suspension. I know where I'll never be doing post-grad study!

[Pete D @PtweetyD]

@LucyMPowell Hi Lucy, as a new constituent it would be useful to know a little more about my 'representative'. When will you have any form of website to shed some light on what you represent? Thanks

[Pete D @PtweetyD]

@MCRMetrolink to the threat tram driver EVER who just left Altrincham 30 seconds after telling passengers he had no idea when the tram was leaving, you need some customer service training!! Disgraceful.

[Pete D @PtweetyD]

@manairport you now charge people for the privilege of sitting in traffic queues for half an hour and more just to drop someone off? Sort it out!! #

[Pete D @PtweetyD]

@AskHalifaxBank Well who sits in your C suite responding to data privacy breaches and horrendous customer service? I'm vicariously involved in a complaint that has taken 7 years to resolve that nobody seems to be taking seriously - think you can help Gary?

[Pete D @PtweetyD]

@AskHalifaxBank can you tell me who is the person ultimately responsible for customer experience at Halifax Bank please?

[Pete D @PtweetyD]

@AskHalifaxBank still no follow up from your complaints team = disgraceful. Would you recommend contacting the Information Commissioner'' office & lodging a GDPR complaint?

[Catherine Webber @CatJWebber]

@PtweetyD @AskHalifaxBank 7 years ago you wiped my details, replaced them with someone else’s & still pass this data to credit agencies.

[Pete D @PtweetyD]

@AskHalifaxBank Complaint ref 13658122 - I'm getting angry on someone else's behalf, identities don't matter much to you so I'm sure it doesn't matter who lodges the complaint! Get it sorted - next call is the ICO and a GDPR complaint #getitsortednow

[Pete D @PtweetyD]

@AskHalifaxBank your approach to Privacy and Data protection is a disgrace! Setting up aliases for people incorrectly & then having no recourse to correct this despite acknowledging your fault. Flawed on so many levels with no willingness to take ownership of the problem #usuck

[Pete D @PtweetyD]

@brentwood_bc why would you mount a legal defence @ rate-payer's expense against I defensible discrimination? Any reasonable person would accept that letting him use a buggy is a 'reasonable adjustment' to your rules! Poor form!! https://t.co/QeXYgIA71f

[Pete D @PtweetyD]

@CostaCoffee Hey Charlee. Was the Manchester Airport T3 store at approx 07:00 on Saturday (the date of my Tweet).

[Pete D @PtweetyD]

@CostaCoffee I'm a big fan of your brand, coffee & usually service! I get that a busy service environment can make people stressed but not being greeted, scoured at and not thanked when placing my order & then watching an elderly person literally being shouted 'size' at 5 times..

[Pete D @PtweetyD]

When he didn't understand the first time is just rude and unacceptable - made worse by the fact it was the Manager!! Time for some customer service refresher training or a new job!! #costamanchesterairportT3