Pukka Insure

We provide fair, competitive commercial vehicle & private car insurance. Straight-forward, uncomplicated insurance with a first class claims service.

[Pukka Insure @PukkaInsure]

@UK_VPS Just seen it now

[Pukka Insure @PukkaInsure]

@UK_VPS Hello, Pukka Insure are the underwriters of your policy, the company you are trying to reach are the claims handlers Action365. Please direct message me your policy number and contact info and I will get someone from Action to call you tomorrow. Thank you, Leanne Delaney

[Pukka Insure @PukkaInsure]

@megzandona Dear Megan please let me know what the issue is so that I can try to help. Leanne

[Pukka Insure @PukkaInsure]

@andrewjgriffin @Sainsburys_Bank I absolutely agree with you. Will check the DM now thank you

[Pukka Insure @PukkaInsure]

@andrewjgriffin @Sainsburys_Bank To get this resolved ASAP. I do understand you’re not happy and do understand lots of companies are involved which makes it harder. Here to help if you can provide me with the details by pm.

[Pukka Insure @PukkaInsure]

@andrewjgriffin @Sainsburys_Bank Hi Andrew, It’s in the policy wording when you purchased and as we only deal with brokers, if buying a pukka policy, the policy admin is done by your broker and the claims handlers are a third party. This info is all available when purchasing. We will help in any way that we can

[Pukka Insure @PukkaInsure]

@andrewjgriffin @Sainsburys_Bank Sorry Andrew also please pm us your claim number. As I said I have escalated to a manager at the claims handling company which is Action365.

[Pukka Insure @PukkaInsure]

@SilentVic @kirstyalmeida

[Pukka Insure @PukkaInsure]

@JsReilly19 @TheFCA @sainsburys @Action365 Jordan I am actually genuinely trying to help you and not to save face. If you change your mind please let me know. Enjoy your weekend.

[Pukka Insure @PukkaInsure]

@JsReilly19 @TheFCA @sainsburys @Action365 That is because sometimes other claim companies have pay per click campaigns so unfortunately you get through to the wrong one. I don't think what we are offering is zero support and zero accountability at this stage as I have said a few times I will try to help you.

[Pukka Insure @PukkaInsure]

@JsReilly19 @TheFCA @sainsburys @Action365 Jordan the offer is there. If you need my help you can tell me here. Or send your claim number and phone number by pm, or email me at [email protected]. Up to you. We are willing and able to help.

[Pukka Insure @PukkaInsure]

@JsReilly19 @TheFCA @sainsburys @Action365 As far as Pukka are concerned it is not only offered here, we have a team who is always willing to help. Are you saying you do not need my help at this stage? Is there anyone I can discuss the issue with and see if it can be resolved asap for you? That is what I am offering.

[Pukka Insure @PukkaInsure]

@JsReilly19 @TheFCA @sainsburys @Action365 Jordan I’m not trying to keep it secret I am asking for sensitive information which is why I am asking for it on a pm. Claim number and phone no. By all means we can continue publically as I am trying to help you. You are entitled to your opinion, I’m not trying to change that

[Pukka Insure @PukkaInsure]

@JsReilly19 @TheFCA @sainsburys @Action365 @forduk Unfortunately you may have been misdirected to pukka by your broker which hasn’t helped matters. But as I said already, I would like to help you if you give me the info I have requested.

[Pukka Insure @PukkaInsure]

@JsReilly19 @TheFCA @sainsburys @Action365 @forduk I’m trying to help you if you will let me. Could I have your phone number and claim number by pm please? Pukka would not be contacting forduk but I am trying to help.

[Pukka Insure @PukkaInsure]

@JsReilly19 @TheFCA @sainsburys @Action365 Jordan I understand your anger and frustration, I will try and get to the bottom of it for you. Are you waiting on something or someone right now? Abd could you pm@me your phone number and claim number please

[Pukka Insure @PukkaInsure]

@ash_bamboo I answered your DM saying I will look at it first thing in the morning. Leanne

[Pukka Insure @PukkaInsure]

@Lucasisthename Hi Claire you are contacting Action365 the claims handlers on your policy not Pukka Insure. Please could you pm me your mobile number?