Complaints Service

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[Jay Prajapati @KaiHiwatari_8]

Hi @Sephora, I made two purchases at two different Sephora shops but only received e-receipts for one of them. Could you please help me retrieve the e-receipt for the second purchase?

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[one spice, neva two. @SliMTiNGz]

Hey @Sephora I need y’all to bring back the lip exfoliating service .. I think it’s called the hydra facial w/ the lip revitalizing serum?!? Idk who told yall to take it off the menu, but bring it back! Thanks!

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[DaKidd Jai B. 💎 @DaKiddJaiB]

Everytime I walk into a @Sephora store in Atlanta not one person greets me or ask if I need help. So I’m confused by the employees getting online talking about their policies. I guess Atlanta is an exception.

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[sor @sor746934567415]

@UberEats @Sephora None of the workers want to go to Sephora for $2 pay. This means that your customers will never receive their product because the store will close before they ever find a driver willing to do charity work at their own expense, and then Uber will keep 100% of your money again.

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[AB @abwrld__]

@Sephora please send your Canadian stores the Summer Fridays and Kayali birthday gifts. I’m tired of never getting the gift I want because “we didn’t receive shipment”. I’m a member for a reason 🙄P.S Sephora sales associates, you have my heart💜

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[Complaints Service @QS_Desk]

We're Sephora Customer Support,kindly share your issue via DM for further assistance

[Dr. Stephanie @stephlec79]

@QS_Desk I'm a little weary as to whether you are actually Sephora

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[Dr. Stephanie @stephlec79]

@Sephora it's not easy becoming Rouge, so it really sucks when the one Rouge bday gift is out of stock during your bday month. What are the odds of a restock before the end of the month?

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[Gray @A_Gray2010]

@Sephora why you add 10 days to my order? I couldn't find a customer service option for this on the website.

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[Bitacoras_de_un_cryptoniano @Btcbitacoras]

@Sephora I WAS ROBBED! This is how Sephora and its customer service operate. I made a purchase online, the shipping company Veho marked it as delivered, took a photo, and stole the product. Even if I provide proof, Sephora isn't responsible for anything. IT'S THEIR SHIPPING SERVICE!

[Complaints Service @QS_Desk]

It's unfortunate for the challenge you encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your whatsapp phone number to allow us further.

[Megan @ohhaimegan]

@Sephora I’ve messaged on here, Facebook and Instagram and still haven’t gotten any help. I received my order and when I opened the “It's Giving Nude Lip Makeup Value Set” it was missing the Tarte product, can anyone help me? As my first big Sephora order this is very frustrating