Hilariously, two different fake accounts pretending to be @AirCanada contacted me with "apologies" (and attempts to get personal information), but radio silence from actual @AirCanada and @TorontoPearson
Kind of shocked by how an @AirCanada employee screamed abuse at me this evening at @TorontoPearson when I demonstrated, as directed, that my hand luggage bag met the maximum size requirements
He screamed unprovoked insults about my appearance. Also, as a member of a visible minority I'm always leery of people who say things like "You people are all the same!" I know @TorontoPearson is a stressful place to work, but @AirCanada, is that what you train your staff to say?
Kind of shocked by how an @AirCanada employee screamed abuse at me this evening at @TorontoPearson when I demonstrated, as directed, that my hand luggage bag met the maximum size requirements
I didn't get his name, @AirCanada, since he was threatening to pull me from the flight on no basis, but he was the man working at the desk at @TorontoPearson Gate F97 at 6:30pm EST on August 7
them: we tried to deliver at 7:40pm, you weren't there
me: you need to deliver between 8am-5pm
them, the next day: we tried to deliver at 7:40pm, you weren't there
me: deliver between 8am-5pm
them: yes, we promise
them: we tried to deliver at 6:30pm, you weren't there