Ross C Photography

Photographer | Creator | Time Stopper

[Ross C Photography @RC_shoots_stuff]

@NewsroomThalys Can you PLEASE respond to my numerous tweets, and IG direct messages…….

[Ross C Photography @RC_shoots_stuff]

@NewsroomThalys Can someone please respond to my DM’s in Instagram. I had some help last week with a complaint and now silence….. #complaint #customerservice

[Ross C Photography @RC_shoots_stuff]

@thalys_en @NewsroomThalys Hi Kate - I have sent you further messages on IG re the hotel invoices - could you respond there and let me know what is happening please?

[Ross C Photography @RC_shoots_stuff]

@NewsroomThalys @thalys_en can you please respond and send me a DM urgently myself and a friend have been messaging you since 4/8/22 and not one response! Disgrace - you cancel trains and owe money and you go silent? #thalys #abandoned #customerservice #transport #uk #france

[Ross C Photography @RC_shoots_stuff]

@thalys_en @NewsroomThalys Hi Kate! I think we are talking on IG now so we can keep it there if you like? It was myself and my friend that travelled with me that had been messaging - appreciate you coming back to me though

[Ross C Photography @RC_shoots_stuff]

Wedding season…. #photography #weddings #weddingseason #life #love #marriage #wedding #photographer

[Ross C Photography @RC_shoots_stuff]

@British_Airways Please acknowledge me - I feel as though I am constantly ignored by you and it’s not helped by your poor email communication #complaint #service

[Ross C Photography @RC_shoots_stuff]

@British_Airways getting slightly frustrated. I am trying to use a voucher towards a flight but it is impossible to redeem and we keep getting cut off the phone. PLEASE HELP 🙏🏼 #holiday #customerservice

[Ross C Photography @RC_shoots_stuff]

@fatbellybella any size guides / measurement details for the baduizm25 sweatshirt on @baduworldmarket ?

[Ross C Photography @RC_shoots_stuff]

@Selfridges can you DM me please - I’ve had issues with a collection for a return today and now being told no one can help me arrange a new date #customerexperience #customerservice

[Ross C Photography @RC_shoots_stuff]

@jainsaabbb @Apple It’s crazy! They owe me over £1000 and keep telling me it has been sent to me then changing their minds! The guy on the phone today basically told me to ‘shut up’ - I used to think they had great service but not so sure after this!

[Ross C Photography @RC_shoots_stuff]

@apple I am a patient man but your service is absolutely shocking. Waiting over a month for a refund is unacceptable. I have received no help from your customer service team and am becoming increasingly annoyed #complaint #CustomerService #apple #iPhone12Pro

[Ross C Photography @RC_shoots_stuff]

@AppleSupport I have tried this, approximately 10 times now since mid October and I am no better off. I am awaiting a call from. Senior Manager but this is really poor service guys!

[Ross C Photography @RC_shoots_stuff]

@AnthropologieEU can you please provide me with a number to contact for U.K. wallpaper orders!! I have been waiting for 4 months for a delivery and you are refusing to cancel the order. You have provided a number in dm that doesn’t work - sort it out!!!

[Ross C Photography @RC_shoots_stuff]

@ASOS why isn’t the ‘BEQUICK20’ code working? Help

[Anthropologie Europe @AnthropologieEU]

@RC_shoots_stuff Hello Ross. Please DM us your email address and order number, we would be happy to assist! Be sure you are a follower of the brand so we can continue communication privately.

[Ross C Photography @RC_shoots_stuff]

@AnthropologieEU Responded to you

[Ross C Photography @RC_shoots_stuff]

@AnthropologieEU @Anthropologie I’m getting very fed up! Ordered an item over 2 months ago that hasn’t been received and when I try to cancel I am passed from pillar to post!! I’ve been trying to sort for the past 4 weeks!! #CustomerService #Customer

[Ross C Photography @RC_shoots_stuff]

@Travel_Up I have responded in DM

[Ross C Photography @RC_shoots_stuff]

@ZARA you clearly haven’t passed on comments to your Bristol staff. Service is still an absolute disgrace #customerservice #customer #attitude #lazy #business #bristol